Job Description

About The Role

Exciting opportunity for an experienced Account Director to join our Communications & Media Sales and Account Management Team in North America. Take a key role in driving successful client relationships, ensuring that our services meet and exceed client expectations.

• In this role, you will lead client engagements and drive sales and growth opportunities. Act as the primary point of contact for clients, managing their needs and ensuring a smooth delivery of solutions.
• Champion the customer within Hansen, manage contracts, ensuring compliance and smooth execution, while also streamlining operational processes to meet business goals.

About You

You are a highly enthusiastic individual with a proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, from the operations level to C-Level.

• You have 7 - 10 years of account management experience and a proven ability to manage multiple clients at a time while paying strict attention to detail.
• Experience in commercial engagement and contracts and negotiations.
• Excellent presentation, verbal and written communication skills
• Flexibility to travel interstate as required

Key Responsibilities

• Identify sales opportunities, develop account plans, and manage the Statement of Work (SOW) process for project initiation.
• Ensure all sales opportunities, proposals, and contracts are tracked and managed in the CRM.
• Build and sustain strong client relationships, keeping clients informed about industry trends and Hansen offerings.
• Manage client invoicing, contracts, and accounts receivable to secure Hansen's revenue.
• Maintain and update customer, contact, and contract records in the CRM while handling amendments and renewals.
• Oversee service delivery, including creating client-specific service catalogs and resolving delivery issues.

Benefits and Perks

Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance and be part of our inclusive atmosphere, that aims growth, and recognition for your exceptional performance. Our team will unveil the details of our benefits package during the selection process.

Company Overview

Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.

Contact Us

If you possess the desired skills and enthusiasm, please "Apply Now" via the link or visit our career page.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Visit our website at hansencx.com for more information.

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