Role: Program/Project Manager
Est. Duration: 12 Months
Location: Hybrid - Herndon, VA - must go to office in person 1-2 times per week or depending on business need
Project: Enterprise Security Team

We need USC only for this role.

Description:
As a Technical Program Manager at NS2, you will play a critical role in leading complex, multi-disciplinary technology projects from inception to completion. Utilizing your technical expertise and leadership skills, you will collaborate with internal product teams, and customer-facing units, across NS2 to plan requirements, identify risks, manage project schedules, and ensure seamless communication. You will be responsible for shaping, defining, and delivering innovative technology solutions that align with our stakeholders' needs, leveraging an automation-first approach with a focus on deploying cloud resources via Infrastructure as Code (IaC) practices.

RESPONSIBILITIES:
Coordinate across multiple project teams to ensure smooth execution of projects, facilitating communication and collaboration between different functional areas.
Allocate and manage resources effectively, while ensuring technical assets are optimally utilized and projects are well-supported.
Serve as the primary communication link between project teams and senior management, providing regular updates and ensuring all stakeholders are aligned.
Proactively identify risks associated with the programs and projects, develop mitigation strategies, and manage the resolution of issues as they arise.
Provide technical guidance and support to project teams, helping to resolve complex technical challenges.
Lead and motivate project teams, fostering a collaborative environment and encouraging innovative solutions.
Ensure all projects comply with industry standards and company policies, particularly in areas like cybersecurity and data protection.
Regularly report on program status and progress towards goals, including tracking metrics and KPIs to evaluate performance and make data-driven decisions.
Oversee quality control processes across projects to ensure deliverables meet the required standards and satisfy customer expectations.
Define and articulate program goals, aligning them with the strategic objectives of the organization to ensure they support long-term business success.
Foster strong relationships with stakeholders across all levels of the organization, including executive leadership, to gather requirements and ensure alignment with business needs.
Drive continuous improvement initiatives within the program, seeking out opportunities to increase efficiency, reduce costs, and enhance outcomes

QUALIFICATIONS
Bachelor's degree in engineering, Computer Science, Information Security, Information Technology, or related technical discipline; or equivalent work experience.
5+ years of experience in technical program management, with a focus on cloud infrastructure and network projects.
Strong understanding of cloud computing concepts and experience with Azure, AWS, and GCP platforms.
Excellent written and verbal communication skills with ability to communicate at all levels using metrics, data, and presentations.
Strong multi-tasking and analytical/troubleshooting skills
Excellent team player with a high degree of integrity and passion who can work effectively both within the team and cross-functionally.
Experience with Service NOW SPM, JIRA, MS SharePoint preferred