Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it! 

We are seeking an Operations Coordinator to join Extra Fancy, our catering company brought to you by Michelin starred restaurants: Rose’s Luxury, Little Pearl, and Pineapple and Pearls. 

Some things to know about us:

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

Our ideal candidate is someone who, most importantly, has a real passion for making other people happy. 

If this position interests you, please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

We have awesome benefits for full-time employees:

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

Responsibilities include but are not limited to:

Event Operations

• Support team with event set up, execution, and breakdown of events
• Coordination of event rentals
• Standard equipment & supply packing for events
• Organization of event supplies
• On-site support for off-site events

Home Delivery Operations

• Organization, planning, and execution of monthly wine club
• Creation of delivery routes using Routific software
• Scheduling and managing delivery drivers
• Pack wine orders
• Facilitate pickups for monthly wine club
• Assist drivers with loading vans and dispatching routes
• Monitor delivery routes, handle customer service inquiries, recovery deliveries, etc.
• Process last minute changes and requests communicated by the Table 22 team
• Set up and organize orders to include printing, cutting, and highlighting
• Routing, Chits, Packing Wine
• Overseeing Delivery Drivers
• Sourcing and ordering of packaging material and supplies

Inventory

• Take inventory of packaging material, paper goods, office supplies, cleaning supplies, kitchen equipment and service equipment on a regular basis
• Maintain cleanliness and organization of all packing and storage spaces to include the wine/beverage room
• Inventory of plate, glass, and service items
• Polish service ware/trays, deep clean glassware

Vehicle Management & Maintenance

• Schedule + drop off vans for routing preventative maintenance (oil change, annual checks, etc.)
• Routine internal cleaning / external washing of vans
• Ensure vans are filled with gas
• Facilitate u-haul rental pick ups and drop offs as needed
• Van Body Inspections

Additional Responsibilities

• Admin tasks to include creating and updating documents and spreadsheets, customer service and guest recovery for wine club, and printing
• Assist with packing food items such as cacio kits and from us items
• Make recovery deliveries or take one-off delivery route if needed
• Support Senior Operations Manager with any and all other tasks as needed
• Any and all other responsibilities as assigned

Required Skills

• Capable of working on your feet for extended periods of time
• Ability to lift up to 40 pounds
• Excel in time management, organizational, and coordination skills
• Basic computer skills to include printing, google drive, inDesign
• Ability to thrive in a fast-paced environment
• Self-driven and motivated
• Attention to detail
• Valid Driver’s License / ability to drive delivery van

If this position interests you, please apply with your resume and a cover letter highlighting your background and noting why you are interested in joining our team.