The Accounts Receivable Rep will be responsible for executing all aspects of cash collection and application to maintain accurate and current balances across all customers including process invoices, debits, and credit memos.
REPORTING TO
Director of Shared Services
ESSENTIAL JOB FUNCTIONS

• Process invoices for prior day shipments daily including EDI and Portal Invoicing.
• Perform basic accounting relating to customer accounts (issued debits or credits to clear/adjust an account).
• Have a firm knowledge of collection techniques and apply those skills in researching customer payments issues.
• File invoices, credit memos, and customer correspondence in an orderly, logical manner.
• Effectively communicate customer account status with sales account managers and other necessary parties.
• Maintain a record log of notes of phone conversations and written memos in Visual.
• Update customer contact into Visual as necessary.
• Enter credit card payments utilizing ERP system on a daily basis
• Process intercompany A/R and cash activity.
• Ensure daily bank activity matches daily ERP processing
• Contact customers with past due accounts to keep payments timely
• Document collection actions and notes into the system
• Escalate receivables issues to the Team Lead / Director of Shared Services / GM on an as needed basis
• Analyze accounts to resolve application errors, deduction errors and unapplied credit
• Work closely with Sales and Quality departments to process credits and corrections
• Provide A/R reporting as required to management
• Assist in month-end and year-end closings by way of ensuring all transactions for current period are accurately recorded by given deadline
• Respond to customer and business unit requests in a prompt manner

SKILLS and ABILITIES

• Work independently with minimal supervision
• Outstanding attention to detail
• Strong team player
• Excel skills such as sort, filter, basic formulas, sumif, vlookup, pivot table and MS Word.
• Strong negotiation skills in dealing with customer invoices and debt collection
• Communicate effectively and work collaboratively with employees at all levels
• Handle and prioritize multiple projects and changing priorities in an ever-changing, fast-paced environment
• Positive attitude and a strong desire to contribute as an essential member of the team
• Willing to occasionally contribute outside of regular business hours to meet necessary deadlines

EDUCATION and EXPERIENCE

• 2+ years Accounts Receivable experience including collections.
• Experience working in a shared service environment preferred. Associates degree preferred, but not required.

PHYSICAL REQUIREMENTS

• May have prolonged periods sitting at a desk and looking at a screens

MW Components provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.