Purpose Brands, the parent company of Anytime Fitness, LLC, Basecamp Fitness, LLC, The Bar Method, LLC, Waxing the City Worldwide, LLC, and Orangetheory Fitness, is seeking a NetSuite System Administrator to join its team. This is a great position for someone who is looking to expand their career, and join a company with a fun, fast-paced and inspirational culture.
Job Summary
We are seeking a dedicated NetSuite Administrator to oversee and optimize the organization's use of the NetSuite ERP platform. This role involves managing system enhancements, resolving issues, and supporting the platform's growth alongside the business's evolving needs. The NetSuite Administrator will collaborate with finance, sales operations, warehouses, and store teams to ensure seamless application functionality and provide a reliable, user-friendly system environment. Acting as a trusted advisor to business managers, this individual will play a key role in driving continuous improvement and operational efficiency. This position reports directly to the VP of Technology, Enterprise Systems .
Purpose/Impact: (Duties & Essential Functions)
- Oversee the configuration of the core NetSuite ERP environment, acting as the subject matter expert for business users on system functionality.
- Design, create, and maintain custom dashboards, saved searches, and reports tailored to business needs.
- Manage and execute ongoing application maintenance, including configuration updates, vendor updates, new code releases, and related documentation and communications.
- Serve as the primary point of contact for user inquiries, issue resolution, and system usage support.
- Maintain comprehensive system documentation, including configuration details, functional specifications, and enterprise architecture.
- Collaborate with software vendors, third-party partners, and consultants to resolve issues or develop solutions for integrated platforms.
- Act as a liaison between software vendors, third-party service providers, and IT for resolving core technology issues.
- Manage and prioritize a backlog of feature requests and system enhancements.
- Develop and execute disciplined project plans for system changes, including gathering business requirements, testing, validating changes in a Sandbox environment, and ensuring successful implementation.
- Play a key role in major release upgrades and projects involving significant integrations, serving as an application expert.
- Provide training and support to NetSuite users to ensure effective system utilization.
- Administer user access, including onboarding, offboarding, and access control management.
- Monitor the performance and contract compliance of software and third-party service providers against SLA metrics.
- Stay informed about product updates, tools, and methodologies to continuously enhance the system's value.
- Research and evaluate new applications and features in response to business user requests.
Strengths and Background: - Minimum of 5+ years of experience in NetSuite support, development, or implementation.
- Comprehensive knowledge of multi-company, subsidiary, and multi-currency structures within NetSuite.
- Proven expertise in supporting the following areas:
- User provisioning and maintenance within the NetSuite environment.
- Full accounting systems, including OneWorld.
- Supply chain management, sales order processing, and inventory management.
- NetSuite Planning and Budgeting (NSPB).
- SuiteCommerce operations.
- Experience integrating third-party applications, including:
- Strong understanding of general accounting principles and demonstrated experience in supporting finance and accounting teams.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- In-depth knowledge of supply chain processes and experience in supporting supply chain business teams.
- Skilled in developing new scripts, analyzing, and modifying existing scripts.
- Proficient in creating scripts, saved searches, and integrations.
- Experience managing full development life cycles, including testing and documentation.
- Strong project management skills with a track record of successfully managing and delivering projects.
- Demonstrated ability to mentor and train employees on new systems, policies, procedures, and project implementations.
- Experience with Logicbroker is a plus.
- Familiarity with Workday is a plus.
- Certifications:
- NetSuite Certified Administrator required.
- NetSuite Certified Developer preferred.
What's in it for you: - Medical, Dental and Vision Coverage
- Unlimited Time off
- Fridays off between Memorial Day and Labor Day
- 401(K) Savings Plan
- Paid Parental Leave
- Coaching & Therapy Sessions
- Brand Discounts & Reimbursements
- Professional Development Opportunities