Collegiate Hotel Group® is seeking a
Sales & Accounting Coordinator to join
Graduate by Hilton State College and its brilliant team of hospitality enthusiasts. This role is full time and is anticipated to spend approximately 20 hours per week assisting the Sales Department with the other 20 hours each week assisting Accounting.
JOB DUTIES AND RESPONSIBILITIES - Assists with identifying and soliciting new accounts
- Assists with maintaining existing accounts
- Assists with achieving monthly revenue booking goals
- Assists with completing daily/weekly/monthly reports
- Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
- Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
- Ensures all documents are completed accurately and on time and maintains sales records and filing system
- Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
- Follows up with past clients to ensure guest satisfaction
- Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
- Responds to all guest inquiries and third-party meeting leads in a timely fashion
- Creates and maintains group blocks and catering/banquet events in the property PMS systems
- Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
- Works closely with front desk to ensure accuracy of reservations, groups, events
- Works client-related special events
- Perform daily processing of cash drops and preparation of bank deposit.
- Daily reconciliation of cashier deposits and credit card deposits.
- Assist with the monthly house bank audits and distribution.
- Verify coding of Accounts Payable invoices and submit for processing. Reconcile any vendor statements monthly.
- Prepare Accounts Receivable invoices and distribute to clients. Maintain accurate record of collection efforts and payments.
- Assist Regional Controller and Staff Accountant in the monthly account reconciliation of all balance sheet accounts.
- Ensure all reports are kept in storage in compliance with the hotel's established retention period
- Accomplish tasks by established deadlines
- Ensure SOP's are followed, internal controls are maintained and provide communication if attention is needed
- Other duties as assigned
EDUCATION AND EXPERIENCE - Minimum of High School education, post-high school education preferred
- Minimum of 1 year in hotel or conference Catering/Sales Assistant or Accounting role
KNOWLEDGE, SKILLS AND ABILITIES - Ability to communicate effectively verbally and in writing
- Excellent listening and problem-solving skills
- Requires good communication skills, both verbal and written
- Must be able to apply mathematical operations to tasks
- Must be proficient in all Microsoft Office programs, with most proficiency in Excel
- Ability to maintain compliance with all local, state and federal laws and regulations
- Maintain confidentiality of guest information and pertinent hotel data
BENEFITS/ PERKS - Work today, get paid today, with Daily Pay!
- Free telemedicine and virtual mental health care access for all team members starting day one!
- Multiple health insurance and life insurance options
- 401k plan + company match
- Paid time off for eligible team members
- Holiday pay/ paid holidays
- Pet insurance
- Employee Assistance Program
- Discounted hotel rooms
- Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.