The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.?

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Product Manager.

Job Summary

This role will join the Aspen Dental Product Management team. In this role you will have ownership for key functionality and components of our core patient management system platform, This platform is used by Aspen team members in our offices including clinical personnel (Doctors, Dental Assistants, Hygienists, etc.) and non-clinical personnel (Office Managers, Patient Support Reps., etc.). It is the backbone of our business from a systems perspective.

Core Competencies & Responsibilities:

User-Centered Focus: Proactively identify user pain points, analyze data, and recommend improvements while deeply understanding the product and its users.

Business Value Alignment: Frame recommendations around business value, creating models to show financial and operational benefits.

Effective Communication: Advocate for the product and users with clear problem statements, requirements, and user stories.

Agile and Collaborative: Work iteratively with UX, Business Analysts, and Developers to design and deliver product MVPs, refining toward the product vision.

Cross-Functional Leadership: Influence and motivate teams across departments to support product goals.

Stakeholder and Prioritization Management: Balance stakeholder needs, create roadmaps, and align teams through rigorous prioritization.

Results and Delivery Driven: Build measurable products with dashboards and reports, enabling teams to deliver high-quality outcomes.

Ethics and Values: Act with integrity and adhere to core values consistently.

Requirements/Qualifications

• Minimum 5 years of product management experience. The preferred candidate will have a proven track record of helping healthcare organizations optimize and improve revenue cycle processes by not only implementing industry best practices, but also improving upon them.
• Experience in medical/healthcare working on devices and/or software highly desired.
• Demonstrated success in executing and directing product management activities in multiple areas.
• Ideal candidate also has the technical and operations acumen to understand the implications of data, back-end services and operations on the user experience and vice versa.
• Undergraduate degree in engineering, design, statistics, economics, or marketing; MBA, MIS, or MS desired.
• Clear passion about Aspen Dental’s mission and ability to identify possibilities in our industry.
• Proven skills to collaborate with cross functional teams, and able to influence others to support decisions.
• Ability to be self-directed to solve business issues in defined product area, to make decisions about and prioritize own work.
• Entrepreneurial with a strong bias towards action.
• Creativity in managing culturally diverse customers, changing requirements, and shifting priorities.
• Passionate advocate for our customers and the user experience
• Ability to learn multiple functional areas of business, including engineering, design, finance, sales, operations, and marketing
• Drive to become the subject matter expert in your product area
• Ability to lead without authority, building credibility across the organization
• Ability to conduct own analyses and leverage qualitative and quantitative insights
• Communicates effectively and listens actively

Annual pay range: $130,000-$150,000

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match