DescriptionnnAre you a Support Engineer or Systems Administrator with experience in Amazon Web Services, Active Directory, security, and Windows system management? Can you help build and automate solutions that empower customers and reduce support costs? If the answer to these questions is YES, then the AccSys team at Amazon.com wants to talk to you.nnThe AccSys team's mission is to deliver robust, highly available, and easy-to-use services to our internal customers across the global enterprise. We are looking for an engineer who is an expert in IT infrastructure technologies with a focus on Microsoft Windows Server, Linux, Java, Active Directory, Microsoft SQL Server, Amazon Web Services, and assorted Third-Party applications. As a Support Engineer you will help design and build the future of physical security systems infrastructure at Amazon while maintaining the current global infrastructure. To be successful in this position you must have a strong desire to automate, lead, and be comfortable taking initiative.nnYou will be responsible for implementation of, documenting, monitoring and maintaining the critical systems that all Amazonians depend on. This also includes technical service ownership, system design, capacity planning, and handling on-call technical support. As one of the few teams running enterprise Windows systems at Amazon there will be initiatives to create novel solutions to issues that no other company has solved yet.nnA day in the lifennAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:nnMedical, Dental, and Vision CoveragennMaternity and Parental Leave OptionsnnPaid Time Off (PTO)nn401(k) PlannnIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!nnBasic QualificationsnnMinimum 2 years relevant work experience in a Systems Engineering, Systems Administration or Support Engineering role in a Software Development team.nn2 or more years of experience supporting enterprise applications in a cloud environment.nnDemonstrable experience with AWS cloud technologies.nnDemonstrated ability to program to solve problems and automate repetitive tasks in a common scripting or programming language such as Python, JavaScript, Java.nnPreferred QualificationsnnExperience administrating Windows and Linux-based systems.nnDemonstrable experience of writing syntactically correct and efficient SQL queries.nn2+ years supporting web-based applications using JavaScript, Python and AWS Cloud Technologies.nnExperience supporting highly-scalable globally-distributed systems.nnAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.nnOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.