Charlotte Consolidated Accounting Office - HICnnLocation: 6030 East Independence Blvd, Charlotte, North Carolina 28212nnAUTOGUARD ENROLLMENT/CANCELLATION SPECIALISTnnNo Healthcare Premiums!nn401K Matching!nnPaid Vacation!nnReporting To: Autoguard Department HeadnnExemption Status: Non-ExemptnnJob Profile: Responsible for accurately reviewing and maintaining accounting schedules, enrollments/cancellations and posting aftermarket product in a timely manner.nnSupervisory Responsibilities: This job has no direct supervisory responsibilities.nnCore Responsibilities:nnReview and correct accounting schedulesnnProcess enrollments/cancellationsnnPost ACH payments/charges receivednnCommunicate with dealership personnel for contract correctionsnnEssential Duties and Responsibilities include the following:nnReview and correct schedulesnnProcess enrollments/cancellationsnnPost ACH payments receivednnFollow approved office processesnnVerify cancellation forms are accurate and completely filled out to include customer/dealer signature and refund section.nnDistribute cancellation refunds accordingly (ex. cut checks, down payment JE).nnVerify weekly enrollment charges and monthly cancellation payments receivednnPost charges and payments, upon receipt from accounting manager via bank reconciliation.nnManage/clear schedules for each assigned dealership.nnProvide notes for any issues that need attention from dealership management and provide to Controller/Accounting manager for weekly review in debriefs.nnBuild relationships and communication with dealership personnel, accounting managers and HAG.nnMaintains CSI at or above Company standardsnnMaintains an organized, clean and safe work areannParticipates in required trainingnnRecords all hours worked accurately in company timekeeping systemnnFollows Safeguards rules and regulations.nnDemonstrates the Company’s Core ValuesnnComplies with Company policies and proceduresnnObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.nnOther duties as assignednnQualifications:nnTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.nnDesired Education:nno GEDnno High School Diplomannv Associate Degreenno Bachelor Degreenno Master Degreenno Doctorate DegreennField of Study/Work Experience:nnv Accountingnno Automotivenno Businessnno Human Resourcesnno Information TechnologynnDesired Work Experience:nnv up to 3 yearsnno 3-5 yearsnno 5+ yearsnnEducation/Experience:nnAssociate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Previous Accounting experience in a high volume environment desired. Strong organizational skills required.nnCertificates and Licenses:nno Valid Driver’s LicensennComputer Skills:nnIntermediate knowledge of Microsoft Office Products. Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software.nnCommunication Skills:nnAbility to understand and follow instructions. Ability to communicate effectively with customers and companynnpersonnel.nnAttendance Expectations:nnThe position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.nnPhysical Demands:nnWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel.nnEnvironment Demands:nnDuties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees.nnVerbal and Writing Ability:nnAbility to read and comprehend instructions, correspondence, and memos.nnMath Ability:nnAbility to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume.nnReasoning Ability:nnAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.nnCore Values:nnTo perform the job successfully, an individual should demonstrate the following Core Values:nnServant LeadershipnnServant Leaders consciously put the needs of others before their own, because to serve people is to value them.nnTeamwork through Trust & RespectnnDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.nnIntegritynnBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.nnCommitment to Customer EnthusiasmnnEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.nnPassion for WinningnnHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.nnAccountability at All LevelsnnTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.nnCommitment to Continuous ImprovementnnEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.nnThis job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.#cbnnHendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit