Job Title: Business Analyst V

Location: Menlo Park CA preferred (will need to be able to come onsite as needed), remote okay but must work PST hours.

Duration: 12 Months

Summary:

• We seek a highly detail-oriented and quantitative Business Analyst to help drive operational excellence for the Monetization Partnerships team. This person will be responsible for deriving insights from large data sets to design, build, and launch robust data quality processes that enable partner-facing and client-facing teams to make analytically-driven strategic decisions.

• The ideal candidate will thrive in a dynamic and fast-paced environment, be comfortable tackling new internal business operational challenges, drive results quickly, have sophisticated analytical and communication skills, and is deeply passionate about Meta.

Must-Have Skills

1. Salesforce knowledge (requires being able to make changes in Salesforce)

2. Operational process experience

Nice-to-have Skills:

1. SQL

2. Good presentation skills

3. Strong verbal and written communication skills + documentation

Responsibilities:

• Consult and liaise with stakeholders to gather and confirm business requirements

• Analyze and consolidate information to develop solutions to ensure business requirements are achieved

• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts

• Provide expert support to key stakeholders in managing system and process changes

• Map current and future business processes

• Work with the business to create UAT test cases and success criteria for solutions and enhancements, ensuring functional requirements are met

• Facilitate UAT testing for Salesforce functionality roll-outs

• Prioritize Business requests negotiate with the business on competing requirements

• Work closely with stakeholders and directly with technical teams to architect technology solutions to meet client needs.

• Develop insights from salesforce data and dashboards for partner and client-facing team

• Extract insights from large data sets and communicate recommendations to varied audiences including high-level management.

• Co-own/support end-to-end development of data quality workflows.

• Develop a deep understanding of the business and connect the dots between teams to identify areas for improvement, efficiency, and collaboration.

• Collaborate with Monetization Partnerships leaders and other internal stakeholders on key business initiatives and special projects.

• Manage database updates based on stakeholder requests.

Minimum Qualifications:

• Salesforce Admin Certification

• 8+ years of experience in sales operations, strategic planning, and/or business operations in the technology/Internet or media space.

• Proven stakeholder management experience - including managing multiple cross-functional partners simultaneously.

• Experience solving complex and diverse business problems.

Preferred Qualifications:

• Experience driving the full project lifecycle from conceptual strategy to final execution

• Experience in establishing operational discipline and rhythm for businesses and teams

• Bachelor’s degree in engineering, economics, business, or other quantitative disciplines

• Advanced SQL knowledge

• Advanced Excel skills

• Proven experience leading/influencing stakeholders at different levels of an organization

• Experience leading organizations through large-scale change management processes

• Product management experience.

About Us: Established in 2004, SPECTRAFORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE , your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $60.00/hr.