Company Overview:

AceBounce knows the best moments are made by friends gathered together around a table- so we installed 14 premium Ping Pong tables which have been delivering non-stop hilarity and fun since 2016! They are housed in a paint-splashed, punk-inspired, beautifully appointed British pub style space full of surprises. AceBounce encourages a state of play with its premium cocktail menu, elevated bar food crafted for play (you can eat it with one hand!), and Games Gurus that never stop pushing the boundary of what fun can be had with a paddle & ball. Join us in serving up hits!

Position Purpose:

The Manager helps transforms the ordinary into extraordinary. They deliver an unparalleled experience and entertain by serving up the ultimate WOW. This position is the leader of the team that is responsible for the hourly team members, ensuring a playful, and mood lifting environment. This individual enhances our Company values, systems, and welcomes change by effortlessly paving the way by always being one step ahead. The Manager transforms in-venue offerings into an outstanding experience.

Responsibilities

• Deliver high quality food, beverage, and entertainment that exceed expectations
• A true leader at heart who is self-aware, positive, and approachable
• Use training and development to awe guests effortlessly motivate the staff
• Inspire the team members to enhance their skills through coaching
• Proactively receive feedback and propose solutions
• Flexible approach, readily able to adapt to needs and changes
• Understand the needs and patterns of guests to provide genuine hospitality
• Build lasting relationships with an enthusiastic approach
• Cohesively maintain Company standards to deliver an inclusive guest and staff experience
• Responsible for running the shift, team member adherence, and building guest relationships
• Improve operations through attention to detail by adhering to Company standards, policies, and programs
• Required to pass with a 90% in food, beverage, and other issued Company testing
• Oversee each manager’s area of responsibility and maintain deadlines
• Maintain a safe and secure environment by following health and safety laws
• Daily, weekly, and monthly reporting tasks