Job Details
Job Location
Charlotte NC Corporate Headquarters - Indian Trail, NC
Position Type
Full Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Construction
Description
Job Summary: Has knowledge to place orders, track and schedule roofing or siding repairs, materials and jobs. This position tracks unfinished jobs and reschedules them accordingly.
Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Essential Duties and Responsibilities:

• Updates various records.
• Data entry
• Scheduling service requests.
• Updates Builder's Records.
• Communicates professionally and efficiently with field managers, suppliers, builders, home owners and co-workers.
• Provides follow up and status update as requested by management.
• Assists and backs-up the Senior Service Coordinator as needed.
• Other duties as assigned.

Qualifications
Required Skills/Abilities:

• Excellent communication skills, and the ability to follow directions.
• Excellent customer service skills, and good time management skills.
• Excellent team player.

Education and Experience:

• High school diploma or general education degree (GED).
• 1 year of experience in office or construction industry preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand, walk, bend and perform some travel.
• Light to moderate lifting up to 15 pounds, pushing and pulling abilities.