**EXPERIENCED Service Coordinator**
Volvo Cars of Naples is searching for an *EXPERIENCED* AND *TALENTED* individual to assist with various functions of our dealership Service Operations to include Service Coordinating and strong Customer Service.
This opportunity can foster into additional opportunity and income with a Warranty Administrator designation as well.
We are a people-oriented business committed to providing truly exceptional experience and superior levels of customer service and satisfaction.
Seeking genuine, qualified personnel who are friendly and upbeat. Someone who will be responsible for greeting all guests visiting the dealership, answering calls, updating, and maintaining service records & assisting service management with various operational functions.
JOB ROLE AND DUTIES:

• Scheduling service appointments
• Following up with customers with service appointment reminders and/or missed service appointments.
• Following up with customers with status updates pertaining to their vehicle.
• Make outbound phone calls to generate service business.
• Assist and administer warranty claim updates with service personnel.
• Good administration skills and attention to detail.
• Ability to communicate with customers and service personnel effectively and efficiently.
• Basic computer skills and include the ability to operate a wide range of office technology, including telephones, computers, e-mail, fax, etc.
• This job requires a friendly, upbeat "people person", who can multi-task in handling the flow of day-to-day dealership activities within the service department.
• Maintain a professional, polite, and friendly attitude.
• Interpersonal Skills to establish rapport and develop good working relationships with all levels of people both within and outside the organization.

QUALIFICATIONS:

• Business professional dress code
• Valid in-state driver's license
• Pass pre-employment testing: BACKGROUND CHECKS AND DRUG TESTING
• ACCEPTABLE DRIVING RECORD

EOE and Drug Free Work Environment
Job Types: Part-time, Full-time
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Work Location: In person