About RiviannnRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role SummarynnThe Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. ResponsibilitiesnnInitially help support pre-production vehicle builds, including assisting cross functional teamsnTravel to locations to support as required until the local Service Center opens, including but not limited to, production plantnOperate remotely until the local service center opens, if applicablenFollow Rivian repair procedures with efficiency without compromising quality and safetynPerform complex diagnosis, repairs, installations, and inspections on vehiclesnPerform vehicle repairs in a setting outside of a service centernConduct road tests on vehicles to ensure quality of the repairnPerform necessary parts operations such as parts ordering, receiving, shipping and inventorynStay up to date with technical skills and required trainingnSupport campaigns and containment initiativesnMaintain and process accurate expense reporting as needednMaintain high quality work and efficiency while working with little supervisionnWork with a collaborative attitude and team spirit in an ever-changing, dynamic environmentnProvide service support to the field to support the Service organizationnAbility to perform duties and communicate with a high level of... For full info follow application link.nnEqual OpportnitynnRivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.nnRivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at &n bsp;