At MultiPlan, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!!

JOB SUMMARY: The incumbent works with members of the MultiPlan business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
JOB ROLES AND RESPONSIBILITIES:
1. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements in order to ensure the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
2. Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. Manage relationships with customers, project managers, and any/all levels of management.
3. Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort (person days required to complete project).
4. Work with project team to develop cost effective, customer focused solutions.
5. Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle.
6. Work with applications development staff during the technical design, programming and unit-testing and implementation stages.
7. Coordinate changes to functional specifications that occur during development and updates functional specifications as required.
8. Work independently on small, medium and large-sized projects with low to medium complexity.
9. Support customer in training efforts for end users and staff members.
10. Collaborate, coordinate, and communicate across disciplines and departments.
11. Ensure compliance with HIPAA regulations and requirements.
12. Demonstrate commitment to the Company's core values.
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.