Overview:
Forum Benefits (an Alera Group company) is growing their team and looking to hire an experienced, part-time Enrollment Specialist. This is a Hybrid opportunity, based out of Greenville, South Carolina.
*This opportunity will require onsite client travel occasionally.
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.
If that is what youre looking for, this is your chance to be part of an amazing organization!
The Enrollment Specialist's primary responsibility is to assist in the enrollment process for clients. In this role, successful candidates need to be highly organized with attention to detail in a fast-paced environment.
Responsibilities:
- Promptly confirm receipt of enrollment requests.
- Accurately process data entry updated member/subscriber demographic and benefits election information in a timely manner.
- Communicate to client the request has been processed appropriately.
- Address internal and external client inquiries with professionalism.
- Track and report incoming requests and completion for management review.
- Work closely with both internal and external clients to help refine and evolve system and process to run more smoothly and efficiently.
Qualifications:
- Minimum 2 years of recent data entry experience.
- Strong attention to detail and organization.
- An understanding of basic office and insurance technology platforms.
- Ability to quickly and efficiently perform accurate data entry, as needed between multiple systems within company.
- Ability to adapt to change and develop new processes in a fast-paced team environment with enthusiasm.
- The capacity to work independently and problem-solve quickly.
- Customer service phone experience.
- High energy, ability to prioritize and a desire to work in a results-oriented, fast growth environment.
Travel: Onsite client travel will be required occasionally.
Equal Opportunity Employment:
This opportunity is part-time.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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