Acara Solutions client in the Manufacturing environment is looking for an IT Systems Trainer and Administrator to join their team!

Location: Brampton, ON (100% Onsite)

Duration: Direct Hire

Pay Rate: $85,000 - $105,000

Reporting to the IT Manager, the IT Systems Trainer and Administrator will conduct user training and provide change management support during any system implementation. IT Systems Trainer and Administrator will be the administrator for MS365 product suite, and business systems and act as the conduit between users and the Systems group. They will interact with team leaders and team members in designing and implementing business systems and MS365 solutions and will be responsible for training new and existing users.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the IT Systems Trainer and Administrator are detailed below, but not limited to the

following:

* Develop and deliver new and existing company training requirements including product knowledge training

* Work with various departments to ensure data is captured accurately and timely.

* Work collaboratively with all parts of the business to drive a data-driven culture that will help generate new

business value across the organization

* MS365 Training (SharePoint training, MS365 Training, other training as required)

* Responsible for development and administration of SharePoint sites, user access, and permissions.

* Provide training to support employee's systems learning needs

* Collaborate with team members to ensure smooth operations, security, and optimization of SharePoint &

other MS Power Platforms environments within the organization.

* Troubleshooting, Business Applications Support, BI, Data, Analytics, database management and reporting

* Process automation through MS365 Power Automate, create Workflows, Forms etc.

* Develop and maintain training and best practice documentation

* Provide change management support during any system implementation

* Collaborate with key team members to assess training needs and recommend/deliver learning solutions

across the organization

* Work closely with various business units to gain a thorough understanding of operational/manufacturing

processes and procedures to identify opportunities for improvement and ways of using technology and

systems to reduce errors and improve overall productivity.

* Reviewing and participating in planning by providing input to support decision-making for business

applications (MES, CRM, ERP)

* Implementing application-related changes (change management) to the production application

environment

* Monitoring production application environments and performance to identify and resolve incidents as they

occur and fulfilment of service requests

* Collaborate with various teams to develop new application capabilities

* Collaborate with systems team to review business requirements for projects or ad hoc enhancements

* Collaborate with the team and the Manager of IT to develop and implement application enhancements

* Prepare reports and or metrics related to applications including but not limited to KPI related to - Application

performance, uptime, availability, errors, usage etc.

* Other related duties as assigned

Required Skills / Qualifications:

• Post Secondary Degree or Diploma in a related Technology field/ Computer Science/Engineering or equivalent experience
• 5+ years of relevant experience, end user training, data analysis or data management, process improvement
• 5+ years of work experience with MS Power Platform (PowerBI, PowerApps, Power Automate)
• 5+ years Database management
• 5+ years of experience with Microsoft Office365 Administration (SharePoint sites, MS workflows, MS Forms, MS teams)

Preferred Skills / Qualifications:

• Strong organizational skills with the ability to manage multiple priorities simultaneously and maintain a very high attention to detail.
• Skilled presenter and facilitator able to train-the-trainer and coach key team members
• Strong instructional design skills, with the ability to develop engaging training materials

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.