Senior Business Intelligence (BI) Developer/Hybrid
Baltimore, MD
General Summary
Under minimal supervision, works with internal and external customers to understand and analyze requirements and develop business intelligence (BI) solutions using underlying technologies. Leads and provides technical expertise in the design, development, testing, documentation, and maintenance of reporting and analytic solutions. Leads key strategic organizational priorities, including population health management, clinical performance, and quality/operational performance.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Leads cross-functional teams to achieve goals of BI and IT projects, including work plans, system design, and testing of solutions.
• Participates in the planning for future BI strategic initiatives.
• Mentors BI Developers to improve technical skills and provides motivation/guidance to less experienced personnel.
• Manages and supervises multiple projects simultaneously.
• Identifies project risks and impediments, notifies management, and proactively works with team members to complete assigned tasks as defined by project scope, timelines, and budgets.
• Develops dynamic data discovery and visualization analytics presentation environments.
• Performs troubleshooting of complex/difficult implementation issues; test security of roll-out.
• Supports technical development of complex BI reports, applications, and other tools.
• Reads and interprets conceptual, logical, and physical models to include context, data flow, process flow, logical diagrams, and data dictionaries. Reads and interprets design documents.
• Performs highly complex data queries and mapping. Leads the development and validates test plans for solutions, applications, and/or operating systems.
• Develops process to streamline and monitor and ensure a high level of availability for all critical reports and applications.
• Assists in updates and upgrades of BI software and determines functionality that should be implemented to improve technical/user experience.
• Assists project sponsors in the interpretation and use of results; ensures that data is understood by users. Prepares supporting documentation, reports, and presentation materials.
• Develops health care subject matter expertise related to specific products, data elements, business processes, data marts, and BI applications. Ensures strategic alignment of IT solutions with business objectives.
• Performs project planning and management efforts related to issues and concerns for highly visible or complex projects. Estimates software development based on high level specifications and/or logical system design. Provides technical expertise as required. Responsible for issue reporting, tracking, analysis, and follow-up. Leads prototype review, integration, system, and user acceptance testing (UAT).
• Validates development of prototypical systems or system components to demonstrate technical feasibility. Prototype construction may include the new utilization of hardware and software development tools and techniques.
• Develops complex software in a variety of environments and platforms to address stated system goals and needs. Resultant software should conform to accepted standards for robustness, re usability, modularity, efficiency, etc. Software developments should result in defect-free applications.
• Acts as liaison to Senior Operational Management and provides application support and guidance to end-users. Serves as point of contact for resolution of complex application problems.
• Conducts and/or participates in in-service and various educational programs for professional development. Orients, mentors, and transfers knowledge to staff.

Education and Experience

• Bachelor's Degree in mathematics, computer science, physics, information systems, actuarial science or related computational field. Master???s Degree preferred.
• At least five years of business intelligence and analytics experience with a bachelor???s degree OR at least 3 years with a Master???s Degree, including data discovery/visualization applications, hardware/software configuration, databases, and data access/programming tools.
• At least five years of hands-on experience with business intelligence and statistical programming/analysis tools (e.g., Business Objects, Tableau, Olik, R, or similar applications). HL7/ETL process experience preferred as well as proficiency in one computer programming language (e.g., C, C++, Java, Perl, etc.)
• Expertise in the BI fields of database design, data architecture, meta-data modeling, and relational database concepts.
• Highly skilled in developing applications using PL/SQL, JavaScript, and HTML.
• Prior experience in healthcare and with clinical claims data preferred.
• Prior experience with one or more of the following transaction systems (Epic, McKesson, Lawson) preferred.

Knowledge, Skills and Abilities

• Proven leadership, issue resolution, and critical thinking abilities.
• Highly analytical and motivated with demonstrated creativity and organizational skills. Ability to work independently.
• Demonstrates ability to develop technical specifications, assess multiple platforms and levels of complexity, including back-up and recovery controls for all aspects of applications.
• Able to assess user needs and determine appropriate system applications or requirements. Serves as a resource to others in the resolution of complex problems and issues.
• Skilled in common data manipulation tasks such as reading CSV files, filtering contents, and producing output files in different formats.
• Creates automation tasks to run and distribute data exports/reports on set schedules to hospital end-users.
• Possesses knowledge of user relations, data gathering techniques, and management information systems.
• Understands and adheres to system security and control procedures in accordance with departmental and vendor standards as well as regulatory bodies. Supervises, teaches, and monitors compliance.
• Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills; shares expertise with others.
• Exhibits impeccable customer service skills; manages difficult situations and responds promptly to customer needs. Solicits customer feedback to improve service.
• Displays superior oral and written communication abilities. Reads and interprets written information, listens and receives clarification, and demonstrates group presentation skills

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