Job Summary:

As a Route Manager , you will play a pivotal role in the efficient and effective delivery of uniform and facility services to our valued customers. You will be responsible for managing and overseeing a team of drivers and service technicians, ensuring timely deliveries, quality control, and excellent customer service on assigned routes.

The ideal candidate will have strong leadership skills, a keen eye for operational efficiency, and a commitment to ensuring customer satisfaction. If you thrive in a dynamic, fast-paced environment and have a passion for delivering high-quality service, we encourage you to apply!

Key Responsibilities:

• Route Management: Oversee daily operations of assigned service routes, ensuring timely and efficient deliveries and pickups of uniforms, mats, and other facility services.
• Team Leadership: Supervise and motivate a team of drivers and service technicians, providing direction, support, and coaching to enhance team performance.
• Customer Service: Build and maintain positive relationships with customers by providing high-quality service, addressing customer concerns, and resolving any issues related to deliveries or services.
• Operational Efficiency: Monitor route performance, optimize delivery schedules, and ensure fuel efficiency and cost-effectiveness.
• Quality Control: Ensure that uniforms and facility products meet company quality standards before delivery to clients.
• Inventory Management: Assist with tracking and maintaining inventory levels, ensuring stock levels are sufficient to meet customer demand.
• Reporting: Provide regular updates on route performance, customer feedback, and any operational challenges to the management team.
• Safety and Compliance: Ensure compliance with all safety regulations, company policies, and industry standards. Promote a culture of safety and accountability among your team.

Qualifications:

• High School diploma or equivalent (Bachelor’s degree a plus).
• Minimum of 2 years of experience in route management, logistics, or service operations (preferably in uniform rental or facility services).
• Proven leadership skills and experience managing a team.
• Excellent organizational and time-management skills.
• Strong customer service orientation with the ability to resolve issues efficiently and professionally.
• Ability to work independently and make decisions on the fly.
• Familiarity with route planning software and basic computer applications (e.g., Microsoft Office).
• Valid driver’s license and a clean driving record.
• Knowledge of safety standards and regulations in the logistics or service industry.
• Bilingual (Spanish/English) is a plus, depending on location.

Why Work with Us?

• Competitive salary and benefits package.
• Opportunity for career advancement and professional development.
• A dynamic, fast-paced work environment with a supportive team.
• Work-life balance and a focus on employee well-being.

How to Apply:

If you're ready to join a growing company and make an impact in the uniform rental and facility services industry, we'd love to hear from you!