Overview

SkyBridge Luxury & Associates is proud to partner with a distinguished luxury boutique hotel in Minneapolis to source an exceptional Director of Food and Beverage . This intimate property, renowned for its personalized service and elevated dining experiences, seeks a talented leader to oversee its front-of-house Food and Beverage operations, including restaurant service, beverage programs, and boutique banquet spaces. The ideal candidate will bring operational excellence, leadership skills, and a passion for curating exceptional guest experiences.

Position Summary

The Director of Food and Beverage will oversee service operations for the hotel’s restaurant, lounge, in-room dining, and banquet spaces. This role requires a hands-on leader who excels at managing service teams, ensuring luxury standards, and driving guest satisfaction while achieving financial objectives.

Key Responsibilities

Service and Beverage Leadership

• Oversee all front-of-house Food and Beverage operations, ensuring exceptional service delivery and attention to detail.
• Develop and implement innovative beverage programs, including wine, spirits, and craft cocktails, that align with the property’s luxury brand.
• Partner with the culinary team to ensure seamless collaboration and execution of dining services.

Banquets and Event Management

• Lead banquet service operations, ensuring events are executed to the highest standards of luxury and personalization.
• Collaborate with the Sales and Events team to design and deliver unique guest experiences for private and group events.

Team Development

• Recruit, train, and mentor front-of-house Food and Beverage staff, fostering a culture of excellence and teamwork.
• Conduct regular training programs to ensure staff are knowledgeable about menus, beverage offerings, and service protocols.
• Provide ongoing coaching and professional development to maintain the property’s high standards of service.

Financial Oversight

• Manage the Food and Beverage department’s budget, with a focus on beverage cost controls, labor management, and revenue generation.
• Conduct regular financial reviews, including P&L analysis, to identify opportunities for improvement and implement corrective measures.
• Monitor inventory and purchasing for beverage and service needs, ensuring alignment with budgetary goals.

Guest Experience and Brand Alignment

• Champion guest satisfaction initiatives, ensuring all dining and event experiences reflect the highest standards of luxury hospitality.
• Actively respond to guest feedback to continuously improve service delivery and enhance the guest experience.
• Maintain alignment with the property’s boutique brand, ensuring all Food and Beverage operations contribute to its unique identity.

Qualifications

• Education: Bachelor’s degree in Hospitality Management or a related field preferred.
• Experience: Minimum of 5-7 years in Food and Beverage leadership roles, preferably in boutique or luxury hotel settings.

Skills:

• Strong leadership, organizational, and interpersonal skills.
• Proven ability to manage budgets, cost controls, and financial performance.
• Expertise in banquet operations, restaurant service, and beverage program management.
• Ability to maintain luxury service standards in a boutique environment.
• Technical Proficiency: Knowledge of hospitality systems such as POS, event planning tools, and beverage inventory management systems.