Position: Customer Service Representative

Employment Type: 3 Month Contract, Likely to Extend or Convert

Modality: Onsite 3 Days a Week, Choose which days you come in

Pay Rate: $19 / Hour

Required Skills & Experience

-1+ year of customer service experience

-Provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls)

-High School Diploma or GED

-Experience with Microsoft Excel

Nice to Have Skills & Experience

-Experience working for a bank or financial institution

-Call center experience

Job Description

A large financial company is seeking a Customer Service Associate to join their customer service team. In the Customer Service Associate role, you will assist the team with two big initiatives. This role entails learning quickly, applying newly learned knowledge, work well under pressure, and be a team player. You will maintain up to date knowledge on this client's products, services, technology, & procedures and provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls).