• Working Location: Norfolk, VA, USA

• Security Clearance: Top secret or higher

• Language: High proficiency level in English language

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

• Higher vocational training in a relevant discipline with 3 years post related experience. Or a secondary educational qualification with 5 years post-related experience

• ITIL Foundation Certification

• 3 years of practical experience in performing change requests from initiation to closure while engaging with relevant process owners and stakeholders

DUTIES/ROLE:

• Risk management ? Undertakes basic risk management activities ? Maintains documentation of risks, threats, vulnerabilities and mitigation actions

• Development and implementation/Data and analytics

Develop models and diagrams to represent and communicate data requirements and data assets

Applies standard data modelling and design techniques based upon a detailed understanding of requirements

Establishes, modifies and maintains data structures and associated components

Communicates the details of data structures and associated components to others using the data structures and associated components

• Development and operation/Technology management

Plans, Identifies, Controls, accounts for and audits of configuration items (Cis) and their interrelationships

Applies tools, techniques and processes to track, log and correct information related to configuration items

Verifies and approves changes ensuring the protection of assets and components from unauthorised change, diversion and inappropriate use

Ensures that users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates

Performs audits to check the accuracy of the information and undertakes any necessary corrective action under direction

• Change control

Develops, documents and implements changes based on requests for change ? Applies change control procedures

Applies tools, techniques and processes to manage and report on change requests

• Configuration sustainability

Assists in supporting the full life cycle of assets from acquisition, operation, maintenance and disposal

Applies tools, techniques and processes to create and maintain an accurate asset register

Produces reports and analysis to support asset management activities and aid decision-making

• IT Service Change Management

Provides status reports for implemented IT service changes to senior management

Participates in analyzing the risks, costs and benefits of proposed IT service changes

Documents the procedures and changes made in IT service