Position Overview:

We are seeking an experienced QA Lead with expertise in UKG Workforce Management (WFM) Pro to oversee and lead functional testing across various modules, including Reporting, Scheduling,Employee Self-Service (ESS), Timekeeping, Attendance, Mobile and Personas. The ideal candidate will have more than 5-7+ years of experience in quality assurance, with a strong background in Test Assure and a deep understanding of UKG configuration. This role requires leadership skills to guide QA teams and ensure the delivery of high-quality solutions that meet our clients' needs.

Key Responsibilities:

1. Quality Assurance Leadership

o Lead QA efforts for UKG Pro WFM projects, ensuring adherence to timelines and quality standards.

o Collaborate with QAs to define testing strategies.

o Mentor and guide QA team members to promote best practices.

2. Test Planning and Execution

o Develop comprehensive test plans, test cases, and test scripts based on project requirements.

o Execute manual and automated tests using Test Assure and other relevant tools.

o Monitor and document test results, ensuring traceability and compliance.

3. UKG Configuration and Validation

o Validate UKG Pro WFM configurations to ensure they align with client specifications.

o Perform end-to-end testing of UKG integrations, workflows, and data flows.

4. Defect Management

o Identify, document, and prioritize defects using appropriate tools.

o Work closely with developers and product teams to resolve issues promptly.

5. Continuous Improvement

o Stay updated on industry best practices, QA methodologies, and UKG Pro WFM updates.

o Propose and implement process improvements to enhance QA effectiveness.

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Qualifications and Skills:

• Experience: More than 5-7+ years in quality assurance, with a focus on UKG Pro WFM or similar workforce management systems.

• Tools Expertise: Hands-on experience with Test Assure and other testing tools.

• Technical Skills: Strong understanding of UKG configuration, workflows, and customizations.

• Problem-Solving: Proven ability to troubleshoot and resolve complex testing issues.

• Soft Skills: Excellent communication, leadership, and collaboration skills.

• Certifications: Preferred certifications in QA or UKG Pro WFM tools.