Job Title- Jr Support Engineer

Location- Richardson, TX (100% Remote)

Top skills required for this role:

- IT Service Management, Synon, DB2/400, and CLP, with a strong background in Pharmacy Benefit Management.

Job Description/ Responsibilities

- Develop and maintain software applications using Synon, DB2/400, and CLP to meet business requirements.

- Provide technical support and troubleshooting for existing applications to ensure smooth operation.

- Collaborate with cross-functional teams to gather and analyze requirements for new software features.

- Implement IT Service Management best practices to enhance the efficiency and reliability of our software solutions. - Conduct code reviews and ensure adherence to coding standards and best practices.

- Participate in the full software development lifecycle, including design, development, testing, and deployment.

- Create and maintain technical documentation for software applications and processes.

- Ensure software solutions are scalable, secure, and optimized for performance.

- Work closely with the Pharmacy Benefit Management team to understand domain-specific requirements and deliver tailored solutions.

- Stay updated with the latest industry trends and technologies to continuously improve our software offerings.

- Provide mentorship and guidance to junior developers as needed.

- Collaborate with stakeholders to ensure software solutions align with business goals and objectives.

- Contribute to the overall success of the team by actively participating in team meetings and discussions.