Ultimate Staffing is actively seeking a dedicated Customer Care Coordinator to join their client's dynamic team in Florida. This role offers an exciting opportunity for individuals passionate about delivering exceptional customer service and ensuring customer satisfaction.
Responsibilities:
- Respond promptly and professionally to customer inquiries through various communication channels.
- Maintain accurate and up-to-date customer records and interactions.
- Collaborate with team members to ensure smooth operations and excellent customer experiences.
- Adapt to diverse customer situations, providing effective solutions and support.
- Ensure all customer interactions align with the company's standards and policies.
- Provide feedback on customer interactions to improve the overall service process.
- Maintain a positive and polite attitude when interacting with customers.
Requirements:
- High School diploma or equivalent required.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Proficiency in using computer applications and customer service software.
- Previous experience in a customer service role is a plus.
Work Hours:
Monday to Friday.
Benefits:
Ultimate Staffing Services is looking forward to receiving applications from motivated individuals ready to contribute to a positive customer care environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.