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Summary

We are seeking a tenacious Korean-speaking Legal Assistant to join our Korean Client Services Division. The best legal assistants are genuinely excited to help customers and hungry to resolve client challenges through consistent follow-up and engagement.

Legal Assistant Duties and Responsibilities:

• Tasked with high-octane inbound/outbound call volume.
• Initiative-oriented mindset. A sense of urgency is a must to address our client’s needs.
• Responsible for new client onboarding.
• Monitor all potential new client inquiries (email, internet, phone, and referrals).
• Ensure all client retainer documents are accurate and complete.
• Meet with clients to facilitate in-person sign-ups.
• Organize files/scanned documents.
• Open claims and send letters of representation.
• Set up clients with medical treatment.
• Obtain medical records and bills and any missing information and/or documents.
• Assist with the property damage portion of the insurance claim.
• Keep records of customer interactions, process customer accounts, and file documents.
• Ability to meet daily and monthly goals.
• Perform other duties and cases as assigned.

Legal Assistant Requirements:

• Bachelor’s Degree is preferred but not required.
• 1 - 2 years of experience as a legal assistant, intake specialist, or relevant experience
• Bilingual (English and Korean) is required.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal skills.
• Ability to work independently and as a team member.

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Free Parking
• Opportunities for advancement
• Paid Sick Time
• Paid Time Off
• Referral Program

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• No Weekends