The Service Sales Project Manager is an integral member of the service team, responsible for identifying and converting market opportunities into long-term customer relationships. This role involves full-cycle management of sales quotes, creating estimates for inspections and services, and maintaining strong client relationships. By contributing your sales and service expertise, you will play a vital role in enhancing safety and protecting lives.

Key Responsibilities:

• Prepare detailed estimates for inspections, services, and deficiency repairs.
• Generate and deliver customer price quotations, including terms of service and delivery schedules.
• Convert qualified inbound leads into sales opportunities.
• Enter and manage customer data, sales information, and updates in the company database.
• Draft proposals and supporting materials for owner training sessions.
• Conduct outbound follow-up with potential and existing clients via calls or emails.
• Compile and maintain a database of prospective customers for targeted outreach.
• Build and maintain strong customer relationships, ensuring satisfaction and loyalty.

Qualifications:

• Minimum of 3 years of experience with fire sprinkler systems (preferred).
• Knowledge of NFPA 25 and NFPA 13 is required.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Strong attention to detail and critical thinking skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Self-motivated and capable of working independently, with a solid understanding of the fire protection industry.
• Proficiency in MS Office and adaptability to learn new software tools.