Overview

Job Summary: The Senior Project Manager I is responsible for all aspects of multiple medium to large projects

with moderate to high complexity. This individual is responsible for taking projects from original concept through

completion, acting as a single point of accountability for the projects, and utilizing company Project Controls and

Standards to ensure projects meet their stated objectives. The Senior Project Manager I must demonstrate strong

commitment to stakeholder relationships by proactively communicating and taking ownership of risks/issues and

facilitating effective outcomes in a timely manner. Moderate travel may be required, based upon job role.

Supervisor: Senior PM II or above.

Duties (included but not limited to):

• Organize project activities into manageable work efforts for team members, and determine an effective approach to completing the work, as outlined in project plan

• Author/facilitate strategic documents such as Project Charters, Education and Communication plans, and detailed project plans, and present project updates to business owners

• Manage and communicate a clear project scope and motivate team members

• Manage multiple business owner(s) and team member(s) relationships to accomplish project activities

• Proactively identify and manage risks, issues, and cross-project dependencies

• Monitor and report on project activities and reporting on statuses within published timelines

• Coach team members to clarify task assignments, milestones, and deliverables

• Identify, prepare, and/or ensure completion of high quality, professional deliverables as required by each project plan

• Facilitate the creation of toolkits to support field-based implementations

Qualifications

Knowledge, Skills & Abilities:

• Organization – stays focused and proactively prioritizes initiatives; determines and effectively manages tasks and resources; schedules with keen ability to multi-task

• Project Management - takes responsibility and applies company project controls to identify and communicate project scope, goals, project plan, and project progress/performance; leverages resources and makes preparations to ensure projects remain on schedule; ensures high quality

• Gaining Commitment - uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved

• Tactical Execution - effectively uses project controls to manage projects

• PC / Technical Skills – proficiency or willingness to learn

• Microsoft Office applications (including OneNote, OneDrive, Excel, Word, Access, Visio, Outlook and PowerPoint to include Office Timeline add-on)

• Online collaboration tools, such as WebEx, WebEx Teams, online facilitation tools and/or other conference calling tools

• Project Management tools, project scheduling tools, agile scheduling tools, including Microsoft Project, MS Planner and/or another project scheduling tool

Key Competencies:

• Honor our Mission and Values

• Demonstrates integrity and strives to maintain professional standards and standards.

• Behaves in ways that are generally consistent with the organizational values and mission.

• Speaks in a truthful and reliable manner.

• Maintains poise and confidence in most situations and interactions.

• Engages others with respect, honesty and fairness.

• Communicate with Impact

• Considers the goal of the communication when delivering messages.

• Conveys information clearly.

• Seeks to create mutual understanding by communicating openly.

• Builds rapport by engaging others in a genuine fashion and listens before speaking.

• Speaks to others in a professional and appropriate manner.

• Attain and Leverage Strategic Relationships

• Reaches out to others within the organization to advance mutual goals and objectives.

• Works well with others and values personal relationships.

• Realizes the importance of making a positive impression on others throughout the organization.

• Lead and Develop Others

• Provides others with guidance and feedback to accomplish daily responsibilities.

• Requests assistance from others to accomplish daily tasks when needed.

• Genuinely cares about the development of others and shares information openly for their benefit and growth.

• Appreciates the contributions of others who have exceeded expectations.

• Takes action to further own personal development and growth.

• Effective Decision Making

• Takes decisive action when needed.

• Solicits the input of others.

• Demonstrates a reliance on data in the decision making process.

• Considers potential outcomes of each available option.

• Generally reacts with professionalism when decisions have poor outcomes.

• Achieve Success through Change

• Actively identifies organizational processes and procedures in need of improvement.

• Appropriately and quickly shares barriers to implementing change initiatives.

• Readily accepts new policies and organizational initiatives.

• Shares information regarding current and future change.

• Drive Execution and Financial Results

• Assigns activities to others to accomplish expected results.

• Seeks assistance when needed to maintain progress toward goals.

• Periodically checks progress against action plans.

• Demonstrates initiative and enthusiasm when completing tasks.

• Follows through on commitments and takes responsibility for accomplishing objectives.

• Service and Quality Excellence

• Responds to patient/customer and employee needs.

• Communicates the importance of providing an exceptional experience for patients/customers and employees.

• Carries out daily responsibilities with the goal of ensuring patient and customer satisfaction.

• Takes steps to ensure the best outcome for the patient or customer and prioritize safety and wellbeing at all times.

Education:

• Bachelor’s Degree or equivalent experience required

Experience:

• Minimum of 5 years of project management experience, preferably in the healthcare industry

• Healthcare, hospital system, hospital, supply chain, workforce management, financial services, technical/systems experience a plus

• company experience a plus

Certificate/License:

• PMP certification preferred, but not required

• LEAN and/or SIX SIGMA certification a plus, but not required