Job Title: Field Service Technician 1:

Night Shift:

Position Summary:

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

Our Clients Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through our client) will allow you to provide customers what they need when they need it.

Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. , explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.

This role truly keeps commerce running across the globe and is an ambassador for our client’s Brand!

Utilize your skills to:

• Perform customer installation, maintenance, and service calls promptly and effectively.

• Service electromechanical equipment like self-checkout systems within an assigned territory.

• Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:

• Local candidate to specific geographic area

• Authorized to work in the US

• At least 18 years of age

• Have a valid driver’s license and driving record that satisfies our clients fleet requirements.

• PC skills, basic electronic skills, and some specific hardware and operating system familiarity

• Ability to perform essential functions of the job with or without a reasonable accommodation.

• Prolonged travel with driving several hours per day.

• Rotating and weekend shifts

• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with

some holidays.

• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with

assistance

• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and

manipulating objects of varying size

• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace

networking equipment such as access points or switches.

POSITION DETAILS/NOTES

Work hours: 8-10 hours a day. 5-6 days a week. Schedule likely to include one week end a month. Currently the schedule is closer to 10 hours a day, but as hiring scales up, the goal is to reduce to 8 hour a day.

Shift work: Will start in an overnight shift, If converted the shift can be any of the below. Shifts may not always be consistent so candidates will need to be flexible.