Our Banking client in Dallas, TX is looking to hire a Member Services Representative on a direct hire basis.

Company Profile:

Well established credit union

Friendly staff and happy work environment

Member Services Representative:

Open, Close and Maintain member accounts

Refer loan products

Assist members with bookkeeping and checking account issues

Educate members on applicable products to enhance their banking experience

Reset mobile application and website logins

Help with bill payer questions and troubleshoot basic website issues

Responsible for handling customer inquiries via email and chat

Responsible for maintaining a high level of professionalism, dependability, availability and flexibility

Member Services Representative Profile:

Bachelors degree highly preferred

2+ years of customer service/ call center experience

Financial institution experience preferred

MUST have an acceptable Credit Report

Professional phone presence

Strong MS Office Skills (Word, Excel, Outlook)

Features and Benefits of Client:

Medical/Dental/ Vision- 100% covered by employer

Casual Fridays

401K with match

12 paid holidays

PTO

Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.