Job Title: Immigration Processor

Location: Surrey, British Columbia

Salary: $18 - $22 (hourly)

Job Type: Full-time

Overview

At Prosper Immigration, we take pride in offering personalized and efficient immigration services to individuals and families seeking to visit, work, study, or settle in Canada. As an Immigration Processor, you will be at the core of our client support team, playing a vital role in managing and organizing the processing of immigration applications from start to finish.

The Immigration Processor will handle a wide range of tasks, including gathering and verifying client documentation, preparing application packages, liaising with government agencies, and ensuring compliance with immigration laws and policies. Working closely with case managers and other immigration professionals, the Processor ensures that all applications are accurate, timely, and meet the highest standards.

We are looking for a detail-oriented individual who excels in a fast-paced, deadline-driven environment. If you have a keen eye for detail, excellent organizational skills, and a passion for helping others navigate the immigration process, you will find this role both challenging and rewarding. Join us, and be a part of a team that is committed to making a real difference in people’s lives.

The Opportunity

At Prosper Immigration, the Immigration Processor plays a key role in ensuring the smooth handling of immigration applications. This position involves organizing client documents, preparing and submitting applications, and maintaining communication with government agencies. The ideal candidate is detail-oriented, highly organized, and capable of working in a fast-paced environment while ensuring compliance with immigration regulations. This role supports our mission to provide exceptional service to individuals and families seeking to work, study, or settle in Canada.

What You Will Do:

As part of the British Columbia team, the Immigration Processor will work under the guidance of the Head of Case Management to provide essential support for our clients' immigration needs. Your key responsibilities will include:

Information Collection:

• Provide clients with detailed information regarding application requirements for temporary residence, permanent residence, LMIA, and citizenship.
• Keep clients informed on case statuses and any relevant updates regarding service delivery.
• Respond to telephone inquiries according to program procedures.

Case Management:

• Assess and screen clients to determine eligibility for immigration benefits and services.
• Gather necessary documentation following checklists provided by CIE, IRCC, Service Canada, or provincial immigration bodies.
• Complete immigration forms for assigned cases, ensuring all required documents are attached in the correct order.
• Conduct follow-ups to collect missing documents, confirm receipt of notices from IRCC or Service Canada, remind clients of upcoming deadlines, and monitor application outcomes.
• Maintain accurate, confidential case files, both electronically and in hard copy.

Ancillary Activities:

• Assist with taking photographs, making copies, and assembling application packages.
• Keep the client management Excel sheet up to date and organized.

What You Bring to the Role:

• Strong organizational and analytical skills with the ability to meet strict deadlines.
• Excellent communication and research skills.
• Detail-oriented, with the ability to work independently and efficiently.
• Proficiency with email, MS Office, Adobe PDF, and Skype.

Keys to Your Success:

At Prosper Immigration, our team members are driven by delivering results, fostering trust, and driving growth. We understand that a diverse workforce strengthens our relationships and business. As a proud equal opportunity employer, Prosper Immigration is committed to creating an inclusive, barrier-free workplace where every employee can thrive. We celebrate the diversity of our staff, and we encourage all qualified applicants to apply, bringing their full, authentic selves to work. We hope you will choose Prosper Immigration as your preferred workplace.