Job Title: Service Engineer 3

Job Location: San Diego, CA 92131

Pay Rate: $40/HR on W2

Duration: 12+ Months (Possibility of extension)

Shift Hours: 8 AM - 5 PM

Key Notes:

Is this a remote, onsite, or hybrid position?

Remote, working at customer locations in San Diego, CA, and potentially other areas.

Is travel required?

Yes, primarily in the San Diego area, with possible travel to Orange County and Inland Empire areas.

How many years of experience are required?

Minimum of a college or associate degree, preferably in engineering, laboratory technology, or with mechanical aptitude.

What are the 5 must-have skills for this position?

1. Technical skills

2. Critical thinking

3. Troubleshooting and logical thinking

4. Communication skills, especially in dealing with customers

What are your nice-to-have skills for this position?

Experience with medical instruments or medical equipment, servicing lab equipment, and mechanical aptitude.

Position Description:

Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others

Determines priorities of tasks and actions and schedules measures accordingly.

Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.

Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.

Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management (partly before PM100).

Adheres to relevant processes and regulations.

May manage sub-contractors and monitors delivery.

May be involved in technical design and developments for service offerings.

Impacts:

Is expected to integrate processes and results from other workflows and disciplines to develop and accountably propose appropriate and effective solutions for significant parts of solutions.

Key Responsibilities:

"Senior Professional" Positions which need senior professional expertise, with extensive functional, commercial and/or technical knowledge in an area of competence.

They integrate analysis, development, testing and implementation.

They interpret and functionally influence policy and guidelines in their area of business / technology, and develop processes and systems to deliver functional objectives.

They typically plan own work according to targets agreed, within a quarterly up to an annual cycle, by integrating resources in a project driven environment.

They provide functional advice and guidance to colleagues and customers.

A chartered professional qualification or equivalent is typically associated with grades (though not necessary).

Experience:

5-8 years.

Knowledge:

Deep professional know-how and experience in one Sub Job Family.

Masters domain.

Transfers and applies know-how to / in various contexts.

Solid professional judgment and problem-solving competence.

Improves existing processes and approaches