Expectations of Work Hours: Full Time along with On Call Hours
The HME Technician, under general supervision, is responsible for delivery, set-up and pickup of HME, oxygen products and supplies to home care patients and is responsible for proper cleaning/storage/inventory of warehouse equipment and company vehicles.
1. Delivers/sets up HME to patients' residences according to policy and
procedure;
2. Delivers oxygen to patients according to appropriate policy and regulations;
3. Picks up rental equipment according to OSHA/DOT/Organizational standards;
4. Completes delivery/pickup paperwork promptly and accurately,
returning said paperwork to appropriate personnel;
5. Instructs patients/caretakers on proper use of HME/Safety measures;
6. Responsible for delivering/picking up proper equipment according to the
delivery ticket and/or order from referral source;
7. Assemble new HME/Retail equipment for delivery and/or stock;
8. Cleans/disinfects returned rental HME as per Organizational policy and
procedure;
9. Assists in minor repairs of HME;
10. If assigned and trained, repairs scooters/power chairs;
11. If assigned and trained, repairs liquid units;
12. Works on-call status on rotating basis;
13. Keeps delivery vehicle clean and appropriate supplies in stock;
14. Is familiar with all DOT/FDA regulations as they pertain to oxygen and
adheres to these;
15. Attends manufacturer-sponsored instruction schools/in-service meetings;
16. Maintains the warehouse area in a neat and orderly fashion;
17. Assists in stocking supplies/HME in the warehouse and retail area.
Position Requirements:
1. High school diploma or equivalent;
2. Prior healthcare experience strongly preferred;
3. Good communication skills;
4. Prior customer service experience preferred;
5. Must be able to read, write and fluently speak English.
6. Clear Driving background
7. Drug Test Passed
ADA Requirements:
1. Frequent sitting and standing
2. Driving company vehicle
3. Must be able to regularly lift over 100 lbs.
Reports To: Warehouse or Operations Supervisor & Chief Operating Officer