Job Title: Jr. Systems Administrator

Location: Salt Lake City, UT

Job-Type: Contract to Hire

Salary Range: $60K – 70K

Referral Fee: $400

Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).

Position Overview:

Gravity IT is seeking a Junior System Administrator who will work as part of a team providing technical support for internal, branch employees throughout the United States and Canada. You will also assist in maintaining and monitoring a large, distributed network of servers and backups.

• Duties & Responsibilities:
• Answering and resolving tickets in the Microsoft O365 environment.
• Create, change, and remove Active Directory user accounts.
• Support Microsoft 365 E-mail, shared mailboxes, and distribution lists.
• Support and troubleshoot hardware.
• Build, configure, and repair new or existing hardware.
• Install operating systems and software.
• Monitor daily backups, ensure all data is backed up successfully.
• Respond to failed backups and file restore requests.
• Support SharePoint sites.
• Provide Tier III support.
• Create and maintain technical and non-technical network documentation
• Providing first level support of hardware issues and working with 3rd party providers the administer support.
• Deploy patches and updates to production systems in accordance with our security policy.
• Support and troubleshoot issues related to patches and updates.
• Cross train to backup other server admins with the following responsibilities.

1. Support and troubleshoot hardware (Server/UPS) and coordinate repairs with remote office and third-party maintenance.
2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
3. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up.
4. Provide support for document scanning hardware/software in a large and widely distributed environment.
5. Create, change, and delete Active Directory user accounts per request.
6. Provide Tier III/other support
7. Create and maintain technical and non-technical network documentation

• Required Experience & Skills:
• Be familiar with threats, patches, and updates related to Windows server environments and deployed server software
• Familiar with System Administration or system patching.
• Strong knowledge of Windows, Windows Server, and Active Directory.
• Knowledge of system hardware, experience replacing internal computer hardware components.
• Experience with remote troubleshooting and hardware repair or replacement.
• Working knowledge of computer / server hardware components
• Experience building, repairing, and installing computers / servers
• Working knowledge of the Windows operating system, both PC and Server versions
• Working Knowledge of Microsoft Office
• General Knowledge of Active Directory, DNS, WINS, DHCP
• General Knowledge of basic networking.
• Experience with remote troubleshooting and hardware repair or replacement.
• Working knowledge of basic scripting including batch, and PowerShell