Food & Beverage MANAGER
Hotel Julian
Job Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties
may be assigned.
? Be accountable for all facets of the operation.
? Develop team in areas including personal growth, operational and financial knowledge,
interpersonal skills, and organizational techniques.
? Assure compliance with and uphold applicable policies and requirements of
employment laws.
? Maintain labor peace.
? Lead by example.
? Oversee and be responsible for all financial aspects of the operation.
? Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness,
zoning and any special needs.
? Complete opening sanitation checklist, assign sanitation projects to hourly staff and
follow up with employees to ensure their completion.
? Follow up with employees and co-workers to ensure completion of assigned projects.
? Assign employee work stations.
? Master computer register (e.g. Toast & Opera) – front and back of the house operations.
? Identify and communicate inventory and equipment needs
? Ensure adequate shift prep levels based on business levels.
? Track high cost items according to standing operating procedure.
? Inventory and order appropriate supplies i.e. liquor, wine, beer, side bar, paper goods,
cleaning supplies, general operating supplies, etc.
? Create or maintain atmosphere including lighting, music, and temperature levels.
? Perform and extend a weekly inventory.
? Conduct pre-shift meetings
? Master all job functions of both front and back of house employees.
? Master financial procedures.
? Verify all daily sales transactions.
? Authorize comps and voids for service personnel.
? Address guest complaints and problems effectively and courteously on an as needed
basis.
? Assist with the maintenance of product specification.
? Master use of equipment and utensils related to the operation.
? Maintain quality standards including consistency and presentation.
? Ensure proper storage according to standing operating procedure and all state and city
codes.
? Comprehend and adhere to sanitation guidelines as prescribed by standing state and
city codes.
? Communicate repair and maintenance needs to appropriate repair source (e.g.
Engineering Dept).
? Interview, hire, document, and train new front of the house employees.
? Supervise employees.
? Promote team work among co-workers and employees.
? Organize and conduct periodic informational seminars for employees.
? Schedule, conduct and document employee reviews according to standing operating
procedure.
? Identify, address and document individual employee discipline problems according to
standing operating procedure.
? Follow termination procedures.
? Complete projects as assigned in a timely manner.
? Perform functions of position alone and without assistance if necessary.
? Communicate cordially, effectively and clearly with co-workers and employees.
? Perform calmly and effectively under pressure.
? Perform more than one task at a time.
? Perform varied duties to ensure proper operation according to standing operating
procedure.
? Refrain from smoking for the duration of the shift.
? Adhere to standing “zoning” procedures.
? Maintain a clean and orderly work area to ensure safety.

ACCOUNTABILITIES
? Document appropriate information in daily and nightly Shift Report emails.
? Review information in Shift Report emails daily.
? Read appropriate Intercompany Memorandums.
? Respond in a timely and appropriate manner to employee and/or corporate
concerns/issues.
? Attend appropriate management meetings.
? Review pertinent Rating Reports and make appropriate adjustments.
? Review sales data and make appropriate adjustments.
? Complete a daily labor report according to standing operating procedure.
? Create effective work schedules for appropriate staff.
? Confirm guest reservations to forecast guest count and ensure smooth shift operation.
? Determine when to and proceed to discontinue liquor service to an intoxicated guest.
? Responsibly and immediately advise co-workers of any suspected intoxication of guest.
? Research current industry trends and effect changes accordingly.
? Cultivate personal growth and entrepreneurial skills based on reviews and feedback
from supervisors.
? Establish a rapport with guests to promote good will and solicit opinions and ideas.
? Comply with dress code.
? Maintain a well-manicured appearance and persona that reflects the established image
of the company.
? Be an active team player.
? Manage employees in a fair and equitable manner.
? Develop employees and co-workers in job related procedures.
? Follow supervisor’s instructions.
? Work under more than average stressful conditions.
? Make appropriate judgment calls under stressful conditions including guest/employee
related issues.
? Ensure that all items are correctly recorded on computer register system.
? Assist servers in preparing appropriate presentations.
? Maintain clean and orderly work areas throughout shift and leave it ready for business
for the following shift.
? Follow proper hand washing procedures.
? Be responsible for the material in the Employee Safety Manual and Employee
Handbook/Training Manual.
? Enforce rules and regulations.
? Develop strategies to control costs.
? Refer to weekly product report when purchasing.
? Communicate with appropriate superior prior to ordering a new product.
? Review and update menu item descriptions for service staff.

QUALIFICATION STANDARDS
Prefer a minimum of 3 years management experience in a food & beverage and hotels
MUST BE WILLING AND ABLE TO:
? Complete and obtain certification for Alcohol Awareness program.
? Provide or obtain proper documentation of state and city sanitation certificate.
? Read and comprehend a catering contract.
? Read and comprehend a purchase order.
? Meet personal schedule requirements punctually.
? Project a courteous, confident and flexible attitude.
? Get along with co-workers, employees and guests.
? Provide a clean well manicure persona that reflects the established image of the
company.
? Safely transport containers which weigh up to 30 pounds.
? Sufficiently master English to communicate effectively.
? Stand and/or walk for an entire shift.
? Safely transport items throughout the areas of the operation on a slick and uneven
surface and stairs where applicable.
? Safely move about in all areas of the operation.
? Accept constructive criticism.
? Work a variable and flexible schedule which may include nights, weekends and
holidays.
? Perform in limited physical space with variable ventilation, smoke and extreme
temperatures.