Carlotta's Cocktail & Wine Bar at Hotel Julian San Francisco
All employees are expected to deliver truly great service, and to create a warm and friendly
atmosphere for our guests. Employees must work well as a team, maintain confidentiality and
adhere to company policies.
SUMMARY: To provide drinks to guests in an efficient, expeditious, friendly and courteous
manner.

ESSENTIAL DUTIES AND RESPONSABILITIES includes the following. Other duties may be
assigned.
? Set up and breaks down the bar area:
? Assure you are equipped with a bottle opener, wine opener, pens, check presenters,
rubber bands, paper clips, complaint forms, pos paper, etc.
? Ready all garnishments needed for the preparation of drinks.
? Clean all bottles and rails, wipe down check presenters; computers, and bar area.
? Clean and polish bar, counters, shelves, equipment, bar stools, etc.
? Maintain and stock adequate supplies of bar items such as glasses, cups, napkins, drink
supplies, condiments, etc.
? Stock refrigerating units with wines, beer, etc.
? Replenish ice at bar.
? Perform accurate cash and POS procedures:
? Count bank before and after shift.
? Prepare and serve drinks according to recipes for guests and server.
? Suggest wines by the glass and bottle options which supports our sharing concept.
? Ensure standardization and consistent beverage preparation, presentation and quality.
? Responsible to “up sell” on any given opportunity.
? Retain and maintain complete knowledge of all food and beverage menu items.
? Using the Bar Food menu as another selling tool.
? Recommending/pairing a certain dish that the guest might have with the drink.
? Checks identification for proof of age when required.

? Build a rapport with guests while serving them.
? Monitor guest’s drinks and anticipate guest’s needs.
? Keep bar counter, shelves, rails, stools, and all surfaces around the bar clean at all
times.
? Ensure proper payment from departing guests.
? Prepare bar for next shift.
? Perform accurate cash/credit handling and POS procedures in accordance with
Company policies and procedures.
? Ensure the order and cleanliness of the bar is in accordance to health and safety
regulations.
? Must be knowledgeable about Hotel, Restaurant/Lounge and surroundings, i.e. nearby
entertainment, stores, hotels, etc.
? Must have the ability to work a flexible schedule and late hours when necessary.
? Must have the ability to work on time and on a regular basis.