We are hiring a Floor Manager for our Yorkville Showroom !

The Lisa Gozlan Floor Manager is responsible for supporting the Store Manager in overseeing/directing the daily operations of the Showroom, managing employees and ensuring policies and procedures are followed.

Duties and responsibilities include but are not limited to:

• Managing opening and closing procedures; managing the security alarm system, enabling and disabling it when necessary and ensuring the store is secured at closing by checking if doors are locked, alarms are set and all safes are locked
• Ensuring the store is always clean and properly organized; ensure consistent execution of retail displays/store’s visual presentation; managing cashier procedures including, sales returns and exchanges
• Supervising employees, ensuring compliance to policies and procedures, reporting any concerns to senior management
• Reviewing staff performance and offering constructive feedback
• Maintaining proper inventory controls, facilitating inventory assessments and bulk counts as guided by senior management
• Communicating with and attending to customer requests/inquiries and resolving customer complaints/grievances in an effective manner
• Assist in scheduling showroom personnel
• Assist in training new showroom personnel
• Carrying out directives given by senior management