Job Purpose

The Transportation Manager will oversee the day-to-day operations of the transportation department. Effectively handle operational issues as they arise and elevate issues/concerns to senior management. Coach, council and develop staff to provide superior customer service while operating in a safe manner. Assure compliance to paperwork, collections, policies, procedures and regulatory compliance. Instrumental in assuring that the expectations of both the external and internal customer is met.

Key Responsibilities

The Transportation Manager will be assigned duties, based on organizational needs and priorities.

• Manage and lead a safe and efficient Transportation Department
• Must be knowledgeable of all SFD Safety Policies and Procedures
• Managing and overseeing all transportation personnel
• Developing and implementing procedures specific to Sherwood’s Atlanta division
• Assisting in payroll functions and verifying payroll information
• Administer and adhere to all governmental and Company regulations / policies (DOT, USDA, FDA, OSHA, FMLA, etc)
• Communicating daily with drivers
• Issues that include, but are not limited to, customer service, routing, equipment needs, and sales
• Perform thorough accident investigations as needed, including employee accidents/incidents, truck accidents/incidents and product damage, per SFD’s accident investigation procedures. Suggest corrective actions as needed and implement after necessary approvals
• Counseling and disciplining drivers as needed
• Communicating many times daily with Operations Manager regarding warehouse issues as well as routing or special needs regarding customers
• Researching shortages on trucks
• Scheduling drivers and equipment for our routes
• Communicating daily with the sales department
• Issues include routing, driver issues, customer needs, below minimum orders, out of route deliveries, terms, delivery areas, new customers, etc.
• Communicating with buyers regarding backhauls
• Communicating daily with Ryder about maintenance and repairs as well as scheduling PMs.
• Monitoring equipment needs and usage
• Purchasing equipment for department
• Back up router using Roadnet
• Must be aware and knowledgeable of all administrative duties
• Scheduling and staffing office personnel

Qualifications

• High School Diploma or GED Required
• Working knowledge of DOT regulations
• Strong organizational skills and able to effectively handle multiple items at one time
• Able to work effectively under stress
• Effective interpersonal skills
• Strong verbal and written skills
• Proficiency in Microsoft office, Word, Excel, Outlook
• Effectively use Food Distribute software to research operational issues
• Able to effectively facilitate two-way communication between the customer and the employee
• Ability to create a sense of urgency within the team and for yourself
• Employee is expected to adhere to attendance guidelines

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• Constantly moves about to coordinate work.
• Exposure to varying temperature and seasonal climate conditions due to exposure
• Key board data entry

Required Education and Experience

• High school diploma and equivalent training and experience.
• Data entry experience required

Preferred Education and Experience

• High school degree or equivalent required, college degree preferred
• 2 + years’ experience in transportation supervision
• Prior routing experience preferred
• Prior experience as a CDL driver and warehouse person preferred