Job Title: Operation Analyst-- Trust & Safety/Intellectual Property

Location : San Bruno, CA(94066)

Duration : 6 Months Contract possible long term extension

Job Description:

Client’s eCommerce Compliance Department is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business. Our responsibilities include mitigating risks around Intellectual Property.

The Analyst, Intellectual Property & Anti-Counterfeit (eCommerce Compliance) will report into the Senior Manager I, Intellectual Property & Anti-Counterfeit and will partner with the Legal, Marketplaces, Customer Support, Omni Merchandising Corporate Affairs, Technology and Risk Operations and Product teams.

Responsibilities:

- Investigative Qualifications:

- Reporting on Intellectual Property and Anti-Counterfeit metrics on a regular basis

- Managing internal escalations related to Intellectual Property and Anti-Counterfeit

- Tracking and managing the support mailbox for Intellectual Property and Anti-Counterfeit escalations

- Building strong partnerships with Client internal stakeholders in the US and globally

- Reporting on Intellectual Property and Anti-Counterfeit metrics on a regular basis

Analytical Qualifications:

- Perform data analysis and trends related to Intellectual Property and Anti-Counterfeit

- Conducting data analysis and audit of anti-counterfeit controls and programs (IP Gating, Rule Creation, Rule Audit, Seller Risk) derived from IP Claim investigation trends and observations.

- Building strong partnerships with Client internal stakeholders in the US and globally

- The ability to analyze large data sets to identify patterns and use insights to drive improvements and mitigate risks around Intellectual Property.

What project or initiative will they be working on?

Responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and maintain trust across our marketplace business. The responsibilities include mitigating risks around Intellectual Property.

Top 3 Skills Needed or Required

Intellectual Property Take Down and Investigations

Data Reporting

eCommerce Marketplace

What are the day-to-day responsibilities?

The Analyst will partner with the Legal, Marketplaces, Technology and Operations and Product teams and report on Intellectual Property and Anti-Counterfeit metrics on a regular basis on the marketplace. Managing internal escalations related to Intellectual Property and Anti-Counterfeit. Tracking and managing the support mailbox for Intellectual Property and Anti-Counterfeit escalations. Building strong partnerships with Client internal stakeholders in the US and globally. Reporting on Intellectual Property and Anti-Counterfeit metrics on a regular basis.

What is the makeup of the team?

3 Senior Analyst

1 Senior Manager

About US Tech Solutions:

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US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.