Who We Are

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

We’re expanding our HR team and are looking for a Talent Acquisition Partner based in Richmond, VA. This role will be instrumental in driving our growth in the U.S., focusing on hiring top-tier CX and Claims professionals in the Richmond area, as well as Business Development Managers in various locations nationwide.

Why Faye?

• Join a forward-thinking, tech-driven travel insurance company.
• Play a pivotal role in shaping our recruitment strategy and growth in the U.S.
• Be part of Faye's innovative projects and exciting future.

If you’re passionate about recruiting, fostering a positive work culture, and want to be a key player in a company leading the way in innovation, we’d love to connect with you about this incredible opportunity!

Responsibilities

• Source and identify top talent in the Richmond area through multiple channels, including job boards, social media, and networking.
• Conduct interviews to assess candidates’ qualifications, ensuring they align with both the position and Faye’s company culture.
• Work closely with hiring managers to understand staffing requirements and effectively manage requisition workloads.
• Plan, implement, and manage recruitment initiatives and campaigns to strengthen our talent acquisition strategy.
• Provide regular updates on recruitment progress and actively contribute to ongoing process improvements.

Qualifications

• 3+ years of recruiting experience, particularly within the Richmond area – essential.
• Proficiency with Comeet or another ATS.
• Strong organizational and multitasking abilities, with a track record of managing a high requisition load effectively.
• Excellent communication and interpersonal skills for seamless collaboration with hiring managers and team members.
• Strong strategic thinking and adaptability to thrive in a dynamic recruitment environment.
• Expertise in utilizing diverse sourcing channels and innovative strategies for candidate engagement and experience.
• Experience in the Insurtech and travel industries – plus.