About Us

For almost 10 years, South Shore Roofing has been known to provide the most reputable roofing experience for homeowners. We have set the industry standard for the highest quality work combined with exceptional customer service. With over 750+ 5 Star Google Reviews – our homeowners agree. Our well deserved reputation has been earned through a daily, weekly, monthly and yearly pursuit of our company goal. Which has, is and will continue to be creating extraordinary customer experiences and final product excitement and satisfaction through personal authenticity, a positive problem solving mindset, a passion and drive for excellence, willingness to take accountability and honest transparency. If you want to work with a team of no-excuses, goal driven, positive, excited and passionate high performers who are and continually strive to stay the best in their field…then South Shore is for you.

The Position

South Shore Roofing is looking for a determined and intelligent administrative staff member to work hand in hand with our owner and production team. This position has the option to work at our physical office full-time, OR remote. This role will help us run a tight ship by using checklists, written processes, and task management apps with priority levels and deadlines. The kind of person that will thrive in this will learn fast, have an extreme attention to detail, speed, A1 computer skill, and multitasking abilities. We will support you with a positive solution-oriented mindset from us and team communication.

Potential Responsibilities

• Production Schedule Coordination - calling customers to book them on our production calendar for various install teams
• Quality Control Calls with Customers
• Report Data Entry + Turning In Reports to Owner
• On-Demand Tasks organized in a Task Management app with priorities and deadlines
• Research
• Finding New Contractors + Suppliers for Products and Materials
• Talking to Customers for Overflow Customer Service Demands
• Processing Applicants and Interviewing Candidates Remotely
• Office or Home Product Ordering and Research
• Subcontractor Invoice Auditing
• Production Material Inventory Ordering + Arranging Delivery Times / Dates to Office Warehouse Space
• Production Post-Job Expense Auditing
• Onboarding and Offboarding Employees/Vendors - Paperwork + Equipment Issuing
• Building Permits and HOA Approvals

Requirements

• Operations, office, or project management background for 2+ years using computers all day
• Fast typer 75+ WPM at least and fast & accurate computer speed
• High attention-to-detail -- near-zero mistakes. Visual acuity and speed is at the highest level
• Writing skills, grammar, spelling top-notch.
• Able to solve problems with smart solutions and initiative.
• Job background has been high-speed work culture - juggling complex tasks all day - have a real sense of urgency.
• Excellent interpersonal skills with the ability to handle challenging conversations with clients when handling collections and problems.
• Strong organizational and time management skills with the ability to work without distraction and autonomously
• Ability to manage multiple priorities efficiently akamultitasking
• Ability to run the show in a fast paced environment where job duties can change depending on the needs of the company
• Great ability to handle stress - emotionally sound and resilient

Pay and Benefits

$65,000 Yearly Salary

• Company Apple Computer with a 2K Dual Monitor
• Company Gas Card / Credit Card / Truck for Any In-Town Errand Running
• W2 Weekly Pay via Direct Deposit