Job Intersection | Contract Job on Desktop Specialist- Assistive Technologyin Software Technology Inc.

Minimum 2 years of experience in assistive technology hardware and software.
Minimum 4 years of experience in a desktop and end user support.
This position serves as an expert in the following assistive technology software, JAWS, Zoom Text, Dragon Naturally Speaking Duxbury, Kurzwell, and Fusion
Thorough knowledge and use of ServiceNow or understanding of asset management system
Expert knowledge and use of Windows OS and O365Office products
Excellent customer service awareness and communication skills
Excellent troubleshooting and problem-solving skills
Knowledge of hardware desktop, printer, scanner,video conference equipment
Knowledge of software installation, patching and troubleshooting
Knowledge of imaging workstations using MDT and/or SCCM
Ability to transport/lift boxes/equipment
Knowledge of VPN setup, support and install


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