• Onsite Fully in Cherry Hill New Jersey Corporate Offices Monday through Friday
• Full Time Permanent, Up to $120,000 salaried plus benefits
• Hands on problem solving troubleshooting IT Manager, Must be fully compentent at tier 3 problem solving and have the ability and desire to mentor a team of support technicians

Committed to delivering innovative solutions and exceptional service to our clients. We are seeking a dynamic and hands-on IT Manager to lead our IT operations, ensuring robust network engineering and security at the enterprise level.

Position Overview: The IT Manager will oversee the organization's IT infrastructure, manage support tickets, and ensure the security and efficiency of our network systems. This role requires a proactive leader with a strong technical background, capable of both managing a team and directly handling complex IT issues.

Key Responsibilities:

• IT Operations Management:
• Lead the IT department in developing and implementing strategies aligned with business objectives.
• Manage IT budgets, forecasting, and financial reporting to optimize value and ROI.
• Establish IT governance frameworks to ensure initiatives meet business goals.
• Technical Support:
• Actively participate in resolving IT support requests from employees, ensuring timely and effective solutions.
• Provide hands-on support for hardware and software issues, including PCs, mobile devices, and enterprise applications.
• Oversee the IT helpdesk, ensuring high-quality service delivery and user satisfaction.
• Network Engineering and Security:
• Design, implement, and maintain enterprise-level network infrastructure, including LAN/WAN, VPNs, and wireless networks.
• Ensure network security by implementing firewalls, intrusion detection systems, and other protective measures.
• Monitor network performance and security, addressing vulnerabilities and optimizing system performance.
• Team Leadership:
• Manage and mentor IT staff, fostering a collaborative and high-performing team environment.
• Coordinate with other departments to understand IT needs and provide appropriate solutions.
• Develop and enforce IT policies and procedures to maintain system integrity and security.

Qualifications:

• Education and Experience:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT management, with a focus on network engineering and security.
• Technical Skills:
• Proficiency in network infrastructure design and management, including routers, switches, and firewalls.
• Strong knowledge of network security protocols and best practices.
• Experience with enterprise-level IT support and helpdesk management.
• Familiarity with cloud computing platforms and virtualization technologies.
• Certifications:
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), or equivalent are preferred.
• Soft Skills:
• Excellent problem-solving and analytical abilities.
• Strong leadership and team management skills.
• Effective communication skills, both written and verbal.
• Ability to work under pressure and manage multiple priorities.