Senior Business Architect (Product Owner)

Notes

This is a product support team on the Operations side (Business) and liaison between IT and Business teams globally.

Support a platform, which is a web application Business Process tool, supporting end users.

Tickets through ServiceNow – will analyze and determine if it’s an IT or process issue then triage accordingly, might get new features requests, analyze metrics, etc.

Required: SQL (queries, stored procedures, joins, etc.) - any time the users report an incident, the first thing they do is write SQL.

5+ years of experience

Understanding APIs, AWS, and data is a plus

Prior Product Owner or Product Mgr positions work well here

Needs someone who can understand and handle system issues and talk “tech” to developers, understand workflows

Needs to be open to learning new things – learning curve is very rapid

What you will do

Implement change initiatives that are prioritized according to the business strategies.

Deliver enhanced business values through an effective stakeholder engagement and organizational change management.

Engages with project managers, business analysts, users, designers and developers to further understand the system and/or resolve system gaps.

Work with Valuation associates globally to support the adoption of enhanced business processes, system capabilities and providing business support.

Develop advanced understanding of Valuation processes, data, and systems within and outside Valuation and ensure the end-to-end integration.

Partnering with quality assurance team to develop test plans, test cases, and test scripts to ensure system functionality.

Actively lead the cross-functional efforts and provide constructive feedback to ensure that the management strategies are properly incorporated into the overall architecture.

Engage IT resources to ensure business requirements are met and implement the proper technical solutions aligned with the business strategies.

Provides guidance and assistance to Business Architects

Soft Skills

Advanced verbal and written communication skills demonstrating ability to share and impart domain knowledge and complex information.

Advanced ability to collaborate and liaise with individuals across a wide variety of operational, functional, and technical disciplines.

Advanced level of skills in customer relationship management and change management.

Advanced negotiating and persuasion skills. required

Advanced level of investigative, analytical, and problem solving skills.

Advanced ability to translate business needs and problems into implementable specifications and support the implementation of technical and business solutions.

Advanced ability to recognize and articulate the process improvement opportunities and the capability gaps.

Advanced ability to set goals and manage multiple assigned tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables.

Advanced data analysis skills. Ability to quickly adapt to new methods. Ability to work under tight deadlines and demanding conditions.

Ability to work well within a team environment and participate in department/team projects. Ability to resolve conflict and foster teamwork.

Hands-on knowledge of program management and software development lifecycle and methodologies.

Agile framework experience. Knowledge of change management