About Us

Looking for a team atmosphere? An organization that truly cares and looks out for all of their team? A company that puts company CULTURE first? RCL Mechanical is a locally owned and operated business, known for high-quality plumbing, AC, and heating services in Massachusetts & Rhode Island. RCL Mechanical is committed to its employees and their growth, not only within the company but within their community. The secret to our company’s success is in the hands of our employees, and every employee has a voice here at RCL Mechanical!

The Position

We are seeking an experienced and visionary Chief Operating Officer (COO) to join our company. As the COO, you will play a pivotal role in driving the operational efficiency, growth, and profitability of the organization. You will provide strategic leadership, oversee day-to-day operations, and ensure the smooth functioning of all business activities. The ideal candidate will have a strong background in the construction industry, excellent leadership skills, and a track record of driving operational excellence.

Responsibilities

Collaborate with the CEO and executive team to develop and execute the company's strategic goals and initiatives.

Create and implement effective operational strategies and plans that align with the overall business objectives.

Identify growth opportunities, evaluate market trends, and make recommendations to drive business expansion.

Oversee all aspects of the company's operations, including sales, marketing, procurement, logistics, and service delivery.

Streamline operational processes, enhance efficiency, and optimize resource allocation to maximize productivity and profitability.

Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and implement corrective actions as necessary.

Provide strong leadership and guidance to the operational teams, fostering a culture of high performance, collaboration, and continuous improvement.

Recruit, develop, and retain top talent, ensuring a skilled workforce capable of meeting business objectives.

Conduct performance evaluations, provide feedback, and implement training and development programs to enhance employee skills and capabilities.

Work closely with the finance team to develop and manage budgets, forecast financial performance, and monitor expenses and revenue streams.

Implement cost-control measures and identify opportunities to improve operational efficiency and profitability.

Analyze financial data, identify trends, and provide strategic recommendations to drive financial growth.

Collaborate with the sales and marketing teams to ensure exceptional customer service and client satisfaction.

Monitor customer feedback, address concerns, and implement strategies to enhance the overall customer experience.

Develop and maintain relationships with key clients, industry partners, and stakeholders.

Ensure compliance with relevant laws, regulations, and industry standards.

Identify and mitigate operational risks, implementing appropriate controls and procedures.

Foster a strong culture of safety and adherence to health and environmental regulations