Summary/Objective

A Program Manager I oversees the planning, execution, and successful completion of multiple complex projects or programs within an organization. This mid-to-senior-level role involves managing cross-functional teams, coordinating resources, ensuring that project goals align with business objectives, and delivering outcomes on time and within budget.

This is an existing vacancy.

Essential Functions/ Responsibilities

• Risk Management: Identify risks, develop mitigation strategies, and ensure that issues are addressed in a timely manner. Track outstanding gaps/risks.
• Performance Monitoring: Improve our metrics program and weekly executive report
• Team Leadership: Assist with Board and Audit Committee decks and internal InfoSec communications
• Running the InfoSec training program
• Completing the NIST assessment annually
• Run and document/track the InfoSec Risk Committee monthly meetings
• Program Planning and Strategy: Develop long-term plans and roadmaps for multiple projects or initiatives, ensuring alignment with organizational goals.
• Stakeholder Management: Communicate regularly with stakeholders (both internal and external), providing updates and managing expectations.
• Resource Allocation: Manage the allocation of resources (teams, budgets, and tools) across projects to ensure efficiency and prioritization.

Supervisory Responsibility

This role does not have any supervisory responsibility.

Education and Experience

Position requires 5-7 years of project or program management experience.

A bachelor’s degree in business, engineering, or a related field is required, with preference for candidates with PMP or other project management certifications.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

This position requires sitting or standing at a computer desk for extended periods of time. In addition, the employee must regularly bend, reach, lift and/or move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

0% - 5% travel may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race,creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.