Director of IT

JOB DESCRIPTION

The Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle through its affiliated organizations.

TNG benefits from a broad product suite, infrastructure, and industry expertise and has transformed the home purchase, sale, mortgage, and refinance process for consumers, lenders, realtors, and mortgage brokers.

POSITION DETAILS:

As the Director of IT, you will be responsible for the software development, Quality Assurance, and Product Management oversight of an application portfolio utilizing various development languages in an agile environment as well as managing alignment to strategic architecture considerations and application operational support. This role is very hands-on, and you will enjoy seeing the work you and your team create for your clients. A true application delivery expert, you will have 6-10 years of experience with developing and delivering a high volume of projects within the application portfolio. A proven relationship builder, you will have prior experience managing internal and external client interactions, gathering requirements and providing exemplary customer service. A natural leader, you must have deep technical knowledge and experience managing and working shoulder to shoulder with software developers.

RESPONSIBILITIES:

• Hands on development while facilitating technical solutions aligned to the architecture.

• Identifies tactical and long-term solutions to support business needs.

• Hands on Agile Development techniques and ensuring Agile values, manifesto are taken into consideration.

• Ability to allocate resources by development work packages and define them as MVP, Phase 1 and Release Candidate Structures.

• Evaluating and enabling development team performance including Onshore, Offshore and Vendor Outsourced projects.

• Motivating teams to collaborate, communicate, and deliver on commitments, including driving ownership and accountability to the team.

• Provides advice on matters related to enterprise IT Strategy and its development, addressing both business and IT needs.

• Represents organization with major customers, shareholders, and the public.

• Provide leadership in creating an environment for finding new and better ways for teams to work.

• Ability to package Code and Understand the Deployment Processes and align with Product Stakeholders.

• Work very closely with Director of Product and Production Support, Infrastructure Manager and Senior Manager of Data & Reporting.

• Ability to Review Code, Build solutions with minimum requirements, and thorough understanding of Cloud Computing and Microservices.

• Other duties as required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in engineering, computer science, or related discipline.

• 10+ years of industry relevant experience (PaaS, SaaS, B2B, Fintech…).

• Knowledge of Real Estate Appraisal Services and Mortgage processing industries strongly desired.

• 5+ years managing development managers, while still remaining hands-on to the details.

• 5+ years directly (not dotted line) managing software projects.

• Knowledge of Agile/Lean practices such as Scrum, Kanban, User Stories, Story Mapping, Story Point Estimation, TDD, ATDD, CI, CD etc. Certifications are beneficial, although not required.

• Familiarity with Jira, Confluence, Service Desk, SharePoint or other resource management and tracking tools.

• Knowledge with, J2EE/Java, is required, Micro Services , Cloud Computing.

• Knowledge of Integration Tools such as Mulesoft.

• Knowledge of .NET, PHP, PL/SQL, MySQL, PostgreSQL, Java Script, JQuery, design patterns and web frameworks is a strong asset.

• Understanding of SOAP, MQ Series, RESTful web services and architecture.

• Experience leading large software teams (3-4 Scrum Teams) and/or multiple simultaneous projects.

• Demonstrated leadership skills with a mission to support agile teams in achieving their goals.

• Able to demonstrate a history of applying breakthrough thinking as a part of your leadership approach. Leading teams to exceed expectations on time to delivery, cost and quality.

• Demonstrated experience working with executives in technical settings, ability to convey expertise and passion to senior audiences.

• Demonstrated ability to hire and develop strong team members and leaders.

• Effective verbal communication with both technical and non-technical team members.

• Customer service oriented – professional, helpful, friendly, prompt response to requests for support and updates.

• Dedicated to learning business logic, rules and processes.

• Experience with IT Governance Management framework.

• Experience and exposure IT planning phases: Strategic, Portfolio, Product, Releases.

• Experience with cloud computing and native cloud applications.

• Experience with DevOps environments / processes / tools and understanding QA tools (such as Ranorex, Postman).

• Experience with Incident, Problem, and Change management processes / tools.

• Experience with Asset management and budgets.