We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is ideal for individuals who are eager to start their career in customer service and develop valuable skills in client relations. As a Client Service Representative, you'll play a key role in ensuring client satisfaction and supporting our business goals.Key Responsibilities:
- Client Interaction: Be the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
- Problem Resolution: Help clients resolve issues efficiently, ensuring a positive experience.
- Account Management: Maintain accurate and confidential client records and databases.
- Team Collaboration: Work with other departments to ensure smooth communication and service delivery.
- Feedback Collection: Gather client feedback to provide insights that improve service quality and customer satisfaction.
Qualifications: - Education: High School Diploma or GED required; associate's or bachelor's degree is a plus.
- Experience: No prior experience required; we welcome recent graduates and individuals eager to learn.
- Communication Skills: Excellent verbal and written communication skills with a friendly, professional demeanor.
- Interpersonal Skills: Strong ability to build relationships with clients and team members.
- Detail-Oriented: Ability to manage multiple tasks while paying attention to detail.
- Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); CRM experience is a plus.
What We Offer: - Training: Comprehensive training program to set you up for success.
- Career Growth: Opportunities for professional development and advancement.
- Supportive Environment: A positive, collaborative workplace where your contributions are valued.
- Compensation: Competitive salary with performance-based incentives.