We are seeking a motivated and friendly Entry Level Client Service Representative to join our team. In this role, you will be the first point of contact for our clients, assisting them with inquiries, providing information about our products and services, and ensuring they have a positive experience with our company. This is an excellent opportunity for recent graduates or individuals eager to start a career in client service and support.Key Responsibilities:Client Interaction: Serve as the primary point of contact for clients via phone, email, and chat, ensuring exceptional customer service and addressing inquiries or issues.Information Assistance: Provide detailed information about our products and services, helping clients understand their features, benefits, and available options.Problem Resolution: Identify and troubleshoot client issues, offering effective solutions and escalating complex problems to senior team members or management as needed.Client Support: Assist with order processing, account management, and other service-related tasks, ensuring all client requests are handled efficiently and accurately.Documentation: Maintain accurate records of client interactions, including inquiries, issues, and resolutions, and prepare reports for management review.Feedback Collection: Gather and relay client feedback to management to suggest improvements and enhance overall client satisfaction.Administrative Duties: Perform administrative tasks related to client service operations, including updating client records, scheduling appointments, and managing correspondence.Qualifications:Education: High School Diploma or GED required; Associate's or Bachelor's degree in Business, Communications, or a related field is a plus.Experience: No prior experience required. We're looking for individuals who are passionate about client service and eager to learn.Skills:Strong verbal and written communication skillsExcellent interpersonal skills with a friendly, professional demeanorStrong problem-solving abilities and the ability to manage challenging situationsAbility to manage multiple tasks in a fast-paced environmentAttention to detail and strong organizational skillsPositive attitude with a willingness to learn and grow within the companyWhat We Offer:Training: Comprehensive training program to equip you with the skills and knowledge for success in the role.Career Advancement: Opportunities for growth and advancement within the company for those who demonstrate strong performance and leadership potential.Supportive Environment: A collaborative and inclusive workplace where your contributions are valued.If you're looking to kickstart your career in client service and join a dynamic team, apply today to become a valued member of our customer-focused team!