About hellocare

hellocare is a leader in the virtual care space, offering a seamlessly integrated platform that combines advanced software, state-of-the-art hardware, and powerful AI capabilities. Our platform supports a wide range of AI-Assisted virtual healthcare services, including Virtual Nursing, Virtual Patient Observation/Sitting, Telehealth, and Patient Engagement, all aimed at transforming the way healthcare is delivered. We’re committed to driving innovation that serves hospitals, home care, and primary care settings, ensuring care is accessible, efficient, and effective for providers and patients alike.

Our diverse range of services encompasses not just AI-Assisted Virtual Nursing and Virtual Patient Observation/Sitting, but also extends to Patient Engagement, Digital Whiteboards and Room Sign, Remote Patient Monitoring (RPM), Telemedicine Carts, and Clinical Communications. At the core of our innovation lies our Workflow Management system and AI-driven technologies, which are specifically designed for fall prevention and detection. These offerings collectively represent our commitment to transforming healthcare delivery through cutting-edge virtual care.

We pride ourselves on bridging the gap between technology and healthcare, ensuring accessible, efficient, and comprehensive care for providers and patients everywhere.

Role Overview:

We are seeking for an exceptional Clinical Senior Sales Solutions Engineer, someone deeply versed and genuinely passionate about virtual care delivery. In this vital position, you'll work directly under the guidance of our CEO and Founder. Your mission will be twofold: firstly, to illuminate and promote the sophisticated capabilities of hellocare's products and solutions within the healthcare industry, and secondly, to be an educational beacon to our internal go-to-market teams, enriching their understanding of our products' impact and potential in revolutionizing healthcare delivery. This role is not just a job, but a chance to be at the forefront of healthcare innovation.

Key responsibilities:  

• Helps customers introduce and demonstrate hellocare virtual care delivery platform to healthcare systems by working very close with our sales, clinical, product and delivery teams.
• Educate healthcare systems about the capabilities of hellocare solutions in the virtual care delivery.
• Create solutions that are appropriate for healthcare systems by leveraging different solutions of hellocare platform, tapping your own experience, and collaborating with product teams and healthcare systems.
• Work with customers to pinpoint the ideal solutions for their needs.
• Foster strong relationships with customer clinical and IT teams to understand their needs, challenges, and expectations.
• Collaborate with customer clinical and IT teams to gather their input on platform enhancements and features.
• Actively seek their feedback and suggestions to drive continuous improvement and tailor the platform to their specific needs. 
• Collaborate with other healthcare professionals, such as nurses, physicians, technologists, and administrators, to optimize telehealth operations and enhance patient care outcomes
• Stay informed about emerging trends, technologies, and evidence-based practices in telehealth. Explore opportunities for research and innovation to enhance telehealth nursing services and contribute to the advancement of the field virtual care delivery. 

Your Profile:

• Clinical Experience: Minimum 5 years of hands-on clinical experience in a hospital setting.
• Licensure: Current RN license required.
• Industry Knowledge: Thorough understanding of the telehealth and virtual care industry, including regulations and standards.
• Relationship Building: Exceptional communication and collaboration skills, with a proven ability to build and maintain strong client relationships.
• Training & Support: Experience in training hospital staff and providing ongoing support and guidance.
• Problem-Solving: Strong critical thinking skills, with a proactive approach to identifying and resolving issues.

What's in it for you?  

• Competitive salary.
• Health insurance and other benefits.
• Awesome Team culture.
• Opportunity to work with cutting-edge technology in the healthcare industry.
• Dynamic and supportive work environment

More about hellocare